Treasury & Financial Operations Manager
Mission LaneSalary not specified
- Full Time
- Senior (5 to 8 years)
$30,000 – $40,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
Candidates should possess a high school diploma or equivalent (GED) and a minimum of 6 months of customer service experience, including data entry and/or cash handling experience. They must demonstrate proven verbal communication skills, proven interpersonal skills, and a proven ability to demonstrate exceptional customer service, as well as being well-organized.
Responsibilities
The Teller will specialize in providing branch customer experience through digital engagement, lobby management, transactional processing, and retail servicing interactions. They will process a variety of financial transactions accurately and efficiently, adhere to established customer service standards, educate customers through digital demonstrations, manage the lobby, balance and process transactions, take ownership of escalated issues, transition sales opportunities, complete branch-related operational activities, process customer/account maintenance, complete Consumer AML/BSA/KYC related activities, adhere to compliance/operational risk controls, promote an environment of belonging, maintain internal control standards, and complete other related duties as assigned. They will also be responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner, exemplifying empathy, customer centricity, flexibility, adaptability, digital fluency, entrepreneurial spirit, and critical thinking.
Skills
Cash Handling
Data Entry
Customer Service
Verbal Communication
Transaction Processing
AML/BSA
Compliance
Retail Servicing
M&T Bank
Full-service banking for individuals and businesses
About M&T Bank
M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.
Buffalo, New YorkHeadquarters
1993Year Founded
IPOCompany Stage
Financial ServicesIndustries
10,001+Employees