Telepharmacy Technician – (Onsite – Store 00834 – Hickory Hills, Illinois) – Part Time at CVS Health

Hickory Hills, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Healthcare, PharmacyIndustries

Requirements

Skills and responsibilities of a standard Pharmacy Technician
Ability to oversee safe and secure operation of a Remote Dispensing Pharmacy, including serving as keyholder and managing alarm/safe codes
Knowledge of inventory management, including controlled substances, ordering, cycle counts, returns, refrigerator organization, and temperature logging
Capability to review Inventory Excellence Report and partner with team for improvements
Proficiency in handling operational communications (e.g., email, myWork tasks)
Commitment to WeCARE workflow best practices, customer service, and patient care
Growth mindset to support business outcomes, change management, and team motivation
Experience or ability to mentor and train new hires in Telepharmacy
Active pursuit of clinical, technical, and insurance knowledge using available resources
Understanding of CVS workflow procedures and quality assurance standards across workstations (Pick-Up, Drop-Off, Drive-Thru, Production)
Ability to communicate with patients, co-workers, insurance companies, and prescribers where allowed by law
Skills for face-to-face patient interaction, including collecting medical history as appropriate
Certification and training for expanded responsibilities (e.g., administering vaccinations) as allowable in applicable states

Responsibilities

Oversee safe and secure operation of the Remote Dispensing Pharmacy, protecting pharmacy products, especially refrigerated items and controlled substances
Manage pharmacy inventory, including reviewing orders, checking in products, cycle counts, perpetual inventory, returns-to-stock, one-by-one returns/outdates, refrigerator organization, temperature logging, and waiting bin
Conduct monthly review of Inventory Excellence Report and collaborate with Telepharmacy team to improve inventory excellence
Serve as point person for annual inventories, resets (e.g., Rx Planograms), and pharmacy-related AP Pulse Checks
Receive and act on operational communications, completing required tasks (e.g., email, myWork)
Improve total store service foundations through outstanding performance in WeCARE workflows, customer service, and patient care
Demonstrate growth mindset, inspire team to embrace change, workflow enhancements, and new products/services
Mentor and train new hires in Telepharmacy for onboarding and development
Provide excellent customer service by expanding knowledge to assist customers effectively
Fulfill prescriptions by following CVS workflows, ensuring compliance, and managing workstations while helping the team
Communicate with patients, co-workers, insurance companies, and prescribers as allowed
Engage in face-to-face patient interactions, collecting medical history as appropriate
Administer vaccinations as allowable in applicable states for certified and trained technicians

Skills

Key technologies and capabilities for this role

Pharmacy TechnicianTelepharmacyInventory ManagementControlled SubstancesCycle CountsPharmacy OrderingCustomer ServiceTemperature Logging

Questions & Answers

Common questions about this position

Is this Telepharmacy Technician position full-time or part-time?

This is a part-time position.

Is the Telepharmacy Technician role remote or onsite?

The position is onsite at Store 00834 in Hickory Hills, Illinois.

What are the key responsibilities or skills needed for the Telepharmacy Technician role?

Key responsibilities include overseeing safe operation of the remote dispensing pharmacy, managing inventory including controlled substances, executing ordering and cycle counts, improving store service through WeCARE practices, and mentoring new hires.

What is the company culture like at CVS Health?

CVS Health emphasizes building a world of health with dedicated, purpose-driven colleagues who focus on transforming health care through connected, convenient, and compassionate service done with heart.

What makes a strong candidate for the Telepharmacy Technician position?

Strong candidates build on Pharmacy Technician skills with a focus on managing daily operations, excellent customer service, inventory management, a growth mindset, and ability to mentor new hires.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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