TEIC Associate at Keywords Studios

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceutical, Clinical ResearchIndustries

Requirements

Prefer Experience with Distribution – preferably Clinical Trial, Clinical Research, Distribution or Supply Chain
Strong attention to detail and accuracy
Ability to manage multiple priorities and meet timelines
Ability to build collaborative working relationships and work in a team environment
Good written and verbal communication skills in a multi-cultural settings
Ability to proactively identify and solve problems
Learning agility and self management skills
Ability to learn a variety of IT systems (e.g. CT Win/SAP)
Experience with Microsoft Office

Responsibilities

Manage the temperature excursions with exceptional customer focus to final material disposition (customers include CRAs and Investigator sites globally)
Respond to all Temperature Excursion submissions and communications swiftly, clearly and accurately (primarily via e-mail)
Collaborate with the Development Stability Group, Clinical Supply Coordinators, Global Distribution and others to provide Fit for Use disposition, resolve issues and ensure adequate supply is available at sites to avoid patient impact
Meet or exceed current cycle time expectations for each step of the process applicable to TEIC role
Monitor and escalate issues in a timely manner
Follow all procedures for determining material disposition and create clear documentation of all decisions to demonstrate a controlled process
Identify communication and/or process gaps and initiate solutions
Implement and monitor key measures and metrics to demonstrate compliance and process execution
Develop and implement methods to measure customer satisfaction
Create and develop tools to assist in supporting the effective execution of the process
Lead and ensure consistency in appropriate training materials and procedures are created, maintained, and governed
Assist in identifying the root causes of any process related issues, affecting, but not limited to compliance and quality
Contribute to interpreting the GxP Guidelines and other appropriate guidelines and regulations that affect the processes
Utilize the software application, Trackwise, for daily activities

Skills

deviation management

temperature excursions

customer communication

Trackwise

GxP compliance

root cause analysis

process improvement

clinical supply coordination

material disposition

metrics monitoring

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters

1998Year Founded

$487.8MTotal Funding

IPOCompany Stage

Consumer Software, Entertainment, GamingIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Flexible Work Hours

Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.

Integration of acquired companies could pose operational challenges and affect service quality.

Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.

The company has a global presence with over 13,000 professionals in 25+ countries.

Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.

Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.

Private equity interest indicates strong market confidence and strategic growth potential.

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