Técnico/a Servicio Barcelona at Alma

Barcelona, Catalonia, Spain

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Transportation, MobilityIndustries

Requirements

Formación en Transporte y Logística
Nivel de inglés medio (B2)
Experiencia previa en posiciones similares
Capacidad para trabajar en un entorno dinámico y asumir responsabilidades
MS365 y Google Suite
Persona proactiva y colaboradora, con ganas de aprender y aportar

Responsibilities

Coordinar la operativa diaria de transporte, resolviendo incidencias y asegurando que todo funcione sin contratiempos
Ser el punto de referencia para los conductores, transmitiendo de forma clara la información sobre rutas y cambios diarios
Velar por la calidad del servicio, supervisando el estado de los vehículos y gestionando incidencias como retrasos o averías
Asegurar que las rutas y horarios se cumplan de manera eficiente y puntual
Participar en la gestión de distintos servicios: regulares, discrecionales, escolares, de grupos y especiales
Construir una relación cercana con el personal de conducción, impulsando la motivación y un ambiente de trabajo positivo

Skills

Key technologies and capabilities for this role

Transport CoordinationIncident ResolutionDriver ManagementRoute PlanningVehicle SupervisionSchedule ManagementService Quality Control

Questions & Answers

Common questions about this position

What compensation or benefits are offered for this role?

The position offers an interesting compensation package through Flexible Remuneration, indefinite contract, employee Alsa Plus card with travel benefits and discounts, and the 'Alsalud' program for healthy habits.

Is this a remote position or does it require office presence?

The role is based in Barcelona with shifts from 7:00-14:00, 14:00-21:00, or 9:00-18:00 Monday-Friday; weekend on-call duties are remote from home and not in-office.

What skills and qualifications are required for this position?

Requirements include training in Transport and Logistics, intermediate English (B2), prior experience in similar roles, ability to work in a dynamic environment, and proficiency in MS365 and Google Suite.

What is the company culture like at Alma?

Alma values innovation, diversity, sustainability, and inclusion, promoting a positive work environment with motivated teams and equal opportunities for all.

What makes a strong candidate for this role?

Strong candidates are proactive, collaborative, eager to learn, with training in Transport and Logistics, B2 English, relevant experience, and ability to handle dynamic responsibilities.

Alma

Digital platform connecting clients with therapists

About Alma

Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.

New York City, New YorkHeadquarters

2018Year Founded

$214.5MTotal Funding

SERIES_DCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Wellness Program

Home Office Stipend

Parental Leave

Paid Holidays

Unlimited Paid Time Off

Risks

Increased competition from platforms like Headway and SonderMind could impact Alma's market share.

Rapid expansion to 8,000 providers may challenge service quality and support.

Regulatory changes in telehealth reimbursement policies could affect Alma's business model.

Differentiation

Alma partners with insurance companies to make therapy more affordable for clients.

The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.

Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.

Upsides

Alma raised $130 million in Series D funding to expand its platform and services.

The decreasing stigma around mental health is increasing demand for Alma's services.

Alma's integration of AI can enhance client-matching algorithms and service delivery.

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