Técnico/a Servicio Barcelona at Alma

Barcelona, Catalonia, Spain

Alma Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation, MobilityIndustries

Requirements

  • Formación en Transporte y Logística
  • Nivel de inglés medio (B2)
  • Experiencia previa en posiciones similares
  • Capacidad para trabajar en un entorno dinámico y asumir responsabilidades
  • MS365 y Google Suite
  • Persona proactiva y colaboradora, con ganas de aprender y aportar

Responsibilities

  • Coordinar la operativa diaria de transporte, resolviendo incidencias y asegurando que todo funcione sin contratiempos
  • Ser el punto de referencia para los conductores, transmitiendo de forma clara la información sobre rutas y cambios diarios
  • Velar por la calidad del servicio, supervisando el estado de los vehículos y gestionando incidencias como retrasos o averías
  • Asegurar que las rutas y horarios se cumplan de manera eficiente y puntual
  • Participar en la gestión de distintos servicios: regulares, discrecionales, escolares, de grupos y especiales
  • Construir una relación cercana con el personal de conducción, impulsando la motivación y un ambiente de trabajo positivo

Skills

Transport Coordination
Incident Resolution
Driver Management
Route Planning
Vehicle Supervision
Schedule Management
Service Quality Control

Alma

Digital platform connecting clients with therapists

About Alma

Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.

New York City, New YorkHeadquarters
2018Year Founded
$214.5MTotal Funding
SERIES_DCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Wellness Program
Home Office Stipend
Parental Leave
Paid Holidays
Unlimited Paid Time Off

Risks

Increased competition from platforms like Headway and SonderMind could impact Alma's market share.
Rapid expansion to 8,000 providers may challenge service quality and support.
Regulatory changes in telehealth reimbursement policies could affect Alma's business model.

Differentiation

Alma partners with insurance companies to make therapy more affordable for clients.
The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.
Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.

Upsides

Alma raised $130 million in Series D funding to expand its platform and services.
The decreasing stigma around mental health is increasing demand for Alma's services.
Alma's integration of AI can enhance client-matching algorithms and service delivery.

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