Technology Support Engineer at Accenture

Bengaluru, Karnataka, India

Accenture Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries

Requirements

  • Minimum 5 years of experience (7.5 years specified in Microsoft SQL Server Administration)
  • 15 years full time education
  • Proficiency in Microsoft SQL Server Administration
  • Strong understanding of database management and optimization techniques
  • Experience with backup and recovery strategies for SQL Server databases
  • Familiarity with performance tuning and troubleshooting SQL queries
  • Knowledge of security best practices for database administration
  • Preferred: Knowledge of other Database platforms and cloud platforms (AWS/Azure)

Responsibilities

  • Resolve incidents and problems across multiple business system components and ensure operational stability
  • Create and implement Requests for Change (RFC)
  • Update knowledge base articles to support effective troubleshooting
  • Collaborate with vendors and help service management teams with issue analysis and resolution
  • Act as a technical SME
  • Collaborate and manage the team to perform
  • Be responsible for team decisions
  • Engage with multiple teams and contribute to key decisions
  • Provide solutions to problems for immediate team and across multiple teams
  • Facilitate training sessions for junior team members to enhance their skills and knowledge
  • Monitor system performance and proactively identify areas for improvement

Skills

Microsoft SQL Server Administration
Database Management
Incident Resolution
Problem Management
Requests for Change (RFC)
Knowledge Base Management
Vendor Collaboration
System Performance Monitoring

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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