Responsibilities

The Technical Writer will create and maintain user-facing documentation, including getting started guides, FAQs, feature overviews, and in-app tooltips, collaborating with cross-functional teams to understand new features and processes and translate them into clear, structured documentation. They will also take ownership of key documentation areas, improving and evolving them over time based on feedback and product updates, support documentation operations, and help define standards for consistency, versioning, and formatting across our documentation. Additionally, they will proactively identify documentation needs based on ongoing engineering projects, approaching content with an AI first mindset and experimenting with tools and techniques to improve documentation delivery.