Documentation Engineer

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

ClickHouse is the company behind the popular open-source, high-performance columnar OLAP database management system for real-time analytics. ClickHouse offers systems that generate reports from petabytes of raw data with sub-second latencies, operating 100-1000x faster than traditional approaches. With a growing community adopting our open-source technology, we are now focusing on delivering Cloud-first solutions to delight our customers. Our top adopters include Lyft, Cisco, and eBay, reflecting the lightning speed of our products and our team. We are an open and collaborative company where colleagues are curious, engaged, and excited about their work. If you seek an environment for learning, growth, being an agent of change, and having your voice heard, this is the place for you.

We are hiring a Documentation Engineer to join our Product team at ClickHouse. Our documentation is the primary touchpoint for developers learning about ClickHouse. In the highly competitive landscape of real-time analytical databases, it is crucial that our ClickHouse documentation sets the standard for excellence. We are actively seeking a talented technical writer, ideally with an engineering background, who is passionate about crafting exceptional developer experiences and producing top-tier documentation.

Requirements

• Previous demonstrated skills such as published technical content, documentation, or blog posts for an infrastructure or developer tools product.
• Extensive experience working with databases, data warehouses, and SQL.
• Strong English language writing skills.
• Ability to work cross-functionally with engineering and product teams, and other technical writers or contractors.

Responsibilities

• Partner with engineering and product teams to clearly, concisely, and comprehensively convey ClickHouse’s features to developers with diverse experience levels in ClickHouse and other databases.
• Write documentation and guides for new features launched by engineering and product teams.
• Proactively engage with the GitHub community to address and resolve documentation-related issues. This includes responding to requests for enhancements, adding clarity, rectifying errors, and incorporating necessary improvements.
• Foster a culture of continuous improvement within the team by consistently refining and optimizing our processes and style guides. Actively collaborate with cross-functional teams to drive collective efforts aimed at enhancing overall efficiency and effectiveness.
• Create scripts and automation to maintain up-to-date documentation.

Bonus Points

• Basic scripting skills (JavaScript, Python).
• Basic knowledge of modern full-stack development.