Documentation Contractor, Support
Blackbird LabsSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaSIndustries
Requirements
- 2-4 years of relevant experience
- Bachelor’s degree in Technical Communication, English, Computer Science, or a related field
- Proven experience as a Technical Writer in a B2B SaaS or technology-driven environment
- Excellent written and verbal communication skills
- Ability to grasp complex technical concepts and translate them into easily understandable documentation
- Proficient in using documentation tools and version control systems
- Familiarity with Agile development methodologies
Responsibilities
- Develop and maintain high-quality documentation, including user guides, technical manuals, release notes, and API documentation
- Collaborate with subject matter experts to gather information and ensure accuracy in all documentation
- Understand the needs of diverse user base and create documentation that caters to both technical and non-technical audiences
- Work closely with UX/UI designers to create documentation that aligns with the overall user experience
- Work collaboratively with cross-functional teams, including Product Managers, Developers, and Customer Support, to gather information and insights for documentation
- Thrive in a fast-paced and agile environment, adapting quickly to changes in product features and industry standards
Skills
Technical Writing
API Documentation
User Guides
Release Notes
Content Creation
Cross-Functional Collaboration
UX/UI Alignment
48forty Solutions
Pallet management and logistics services provider
About 48forty Solutions
48forty Solutions provides pallet management services in the logistics and supply chain market, focusing on the retail sector. They offer new, custom, and recycled pallets, along with retrieval and recycling services, helping businesses manage their pallet inventory sustainably. The company distinguishes itself by investing in technology and training, which enhances their service quality and efficiency. Their goal is to improve supply chain operations for their clients while promoting sustainability.
Alpharetta, GeorgiaHeadquarters
1992Year Founded
$25KTotal Funding
BUYOUTCompany Stage
Consulting, Industrial & ManufacturingIndustries
1,001-5,000Employees
Risks
Rising raw material costs may impact recycled pallet production profitability.
Labor shortages could hinder operational efficiency and client service.
Integration challenges from recent acquisitions may lead to operational inefficiencies.
Differentiation
48forty Solutions is the first to offer SFI-certified recycled pallets in North America.
The company has a vast network of over 225 facilities, enhancing service reach.
Recent acquisitions, like Taylor Pallets, expand their service offerings and market presence.
Upsides
Growing demand for sustainable packaging boosts the recycled pallet market.
IoT integration enhances supply chain visibility and operational efficiency.
E-commerce growth increases demand for efficient pallet management solutions.
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