Senior Training Specialist
Voya FinancialSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, TrainingIndustries
Requirements
- 3 years’ experience in training, facilitation, and content development
- 1 years’ experience performing data analysis in a performance auditing environment
- 1 years' experience working in a fast-paced manufacturing environment
- Advanced Microsoft Office skills
Responsibilities
- Conduct training in accordance with developed curriculums in a classroom setting and on production floor, including Higher-Level courses
- Evaluate training candidate’s ability to demonstrate skills taught during training programs
- Develops programs and training content, utilizing the Systematic Approach to Training (ADDIE) model, that align to business priorities
- Identifying content and learning materials to develop materials that align to client specifications
- Making necessary changes to lesson plans to improve training
- Developing tools (lesson plans, job aids, PowerPoint) and implementing by due date using the most effective method
- Drive training schedule to completion, based on company needs and priorities
- Maintains training records to include all attendance and system issues
- Compiles quality, performance, and efficiency data to demonstrate the ongoing effectiveness of training modules
- Drive documentation schedule to completion, based on company needs and priorities
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Examines records, reports, operating practices, and documentation
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay range for the Technical Trainer position?
The pay range is $20.49 - $33.81, considering factors like candidate background, experience, work location, and potential for salary growth.
Is this Technical Trainer role remote or onsite?
This is an onsite role in the Irving TX facility with a work schedule of Monday-Thursday 6:30 PM - 4:30 AM.
What are the required skills for the Technical Trainer role?
Requirements include 3 years’ experience in training, facilitation, and content development; 1 year’s experience in data analysis in a performance auditing environment; 1 year’s experience in a fast-paced manufacturing environment; and advanced Microsoft Office skills.
What helpful skills or experience are mentioned for this position?
Helpful skills include an Associate degree, prior experience with ECO/Configuration Control in manufacturing, proficiency in LEAN methodologies, skill in the Kirkpatrick Learning Model, expertise in eLearning Authoring tools, and intermediate knowledge of Workday Learning Management System.
What makes a strong candidate for the Technical Trainer position?
A strong candidate has the required 3 years in training and facilitation, data analysis experience in auditing, manufacturing background, and advanced Microsoft Office skills, plus helpful expertise in LEAN, Kirkpatrick Model, eLearning tools, and Workday LMS.
Assurant
Provides risk management and insurance solutions
About Assurant
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.
New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Risks
Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.
Differentiation
Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.
Upsides
Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.
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