Technical Trainer (2nd Shift) at Assurant

Irving, Texas, United States

Assurant Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, TrainingIndustries

Requirements

  • 3 years’ experience in training, facilitation, and content development
  • 1 years’ experience performing data analysis in a performance auditing environment
  • 1 years' experience working in a fast-paced manufacturing environment
  • Advanced Microsoft Office skills

Responsibilities

  • Conduct training in accordance with developed curriculums in a classroom setting and on production floor, including Higher-Level courses
  • Evaluate training candidate’s ability to demonstrate skills taught during training programs
  • Develops programs and training content, utilizing the Systematic Approach to Training (ADDIE) model, that align to business priorities
  • Identifying content and learning materials to develop materials that align to client specifications
  • Making necessary changes to lesson plans to improve training
  • Developing tools (lesson plans, job aids, PowerPoint) and implementing by due date using the most effective method
  • Drive training schedule to completion, based on company needs and priorities
  • Maintains training records to include all attendance and system issues
  • Compiles quality, performance, and efficiency data to demonstrate the ongoing effectiveness of training modules
  • Drive documentation schedule to completion, based on company needs and priorities
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Examines records, reports, operating practices, and documentation

Skills

Training Delivery
Curriculum Development
ADDIE Model
Lesson Plans
PowerPoint
Job Aids
Training Evaluation
Documentation Control
Performance Analysis
Reporting

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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