Technical Solutions Lead
Arcadia- Full Time
- Junior (1 to 2 years)
The job description does not explicitly list any requirements.
The Technical Support Specialist will provide remote technical support to Insider’s clients, utilizing an AI-native platform to drive growth for them. They will connect data across channels, predict behavior with AI, and individualize experiences for the clients, contributing to the company's mission of serving over 1200 brands and maintaining leadership in various technology categories.
Growth management platform for digital marketers
Insider has created a Growth Management Platform (GMP) tailored for digital marketers, enabling businesses to effectively manage and enhance their growth throughout the sales funnel. The platform utilizes artificial intelligence to provide personalized customer experiences, which helps in increasing engagement and boosting sales. Insider serves a wide array of clients, including notable Fortune 500 companies like UNIQLO and Singapore Airlines, and operates globally in major cities such as London, Paris, and Tokyo. The company follows a software as a service (SaaS) model, offering its platform on a subscription basis, which allows for scalability and a consistent revenue stream. Insider differentiates itself from competitors through its focus on AI-driven personalization and its established reputation among high-profile clients. The company's goal is to continuously improve its platform and maintain high customer satisfaction to retain existing clients and attract new ones.