Technical Product Specialist at Pure Storage

Bengaluru, Karnataka, India

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Data Storage, TechnologyIndustries

Requirements

6+ years of experience in technical writing for software and hardware products
Demonstrated experience writing documentation in CCMS (DITA)
Well versed in creating content for technical audiences
Ability to quickly learn new technologies and product features
Adapt to ever-evolving documentation requirements, such as writing content for last-minute product features and issues in release notes
Keen to learn new tools and technologies, understand updated features, and grasp industry updates to keep documentation relevant
Focused on top-notch quality document delivery within stipulated timelines
Excellent English writing and communication skills
Preferred requirements
Familiarity with agile development methodologies and comfortable working in sprints
Well versed in usage of AI to expedite release notes creation and quality checks
Good understanding of graphic tools such as Adobe Illustrator, Snagit, Visio or similar
Basic understanding of cloud services, virtualization, networking, and related concepts
Support in technical content creation for the sales team to support customer deals

Responsibilities

Create and maintain release notes, user guides, and API documentation, following style guides
Drive the documentation process from creation to publishing using tools like Jira, Confluence, and CCMS
Collaborate globally and incorporate feedback from customers, engineers, and support
Produce clear technical content for diverse audiences and verify code samples
Support release cycles and migrate content for reuse
Demonstrate agility, empathy for user needs, while using minimalism and user-centric design
Focus on customer satisfaction, possess strong relationship/listening skills, and assist with sales material/executive presentations

Skills

Key technologies and capabilities for this role

JiraConfluenceCCMSTechnical WritingAPI DocumentationRelease NotesUser Guides

Questions & Answers

Common questions about this position

What experience is required for the Technical Product Specialist role?

Candidates need 6+ years of experience in technical writing for software and hardware products, demonstrated experience writing documentation in CCMS (DITA), and must be well versed in creating content for technical audiences.

Is this a remote position or does it require office work?

The role involves working in a globally dispersed team spanning Asia, Europe, and the Americas, with active engagement through daily or weekly synchronization meetings.

What is the company culture like at Pure Storage?

The company emphasizes innovative thinking, growth opportunities, joining the smartest team in the industry, and working on world-changing tech in an exciting area of data storage.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates have a go-getter attitude, are eager to learn new technologies and tools, adapt quickly to evolving requirements like last-minute feature additions, and thrive in challenging, globally dispersed team environments.

Pure Storage

Data storage solutions and services provider

About Pure Storage

Pure Storage specializes in data storage solutions, providing businesses with advanced technologies to manage and protect their data. The company offers a range of products, including all-flash storage arrays that utilize flash memory for faster data access compared to traditional hard drives. Additionally, Pure Storage provides a subscription service called Evergreen One, which ensures clients receive continuous updates and maintenance for their storage systems without needing to replace hardware. This approach allows businesses to keep their technology current and efficient. Pure Storage differentiates itself from competitors by focusing on sustainability and innovation in its offerings. The company's goal is to deliver efficient and environmentally friendly data storage solutions that meet the diverse needs of clients across various industries.

Santa Clara, CaliforniaHeadquarters

2009Year Founded

$461.9MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Insurance, Health & Wellness - Accidental death and dismemberment (AD&D) Insurance, Dental Insurance, Disability Insurance, Gym / Wellness Reimbursement, Health Insurance, Health Savings Account (HSA), Life Insurance, Maternity Leave, PTO (Vacation / Personal Days), Paternity Leave, Vision Insurance

Home - Business Travel Insurance, Immigration Assistance, Phone Bill Reimbursement, Remote Work

Financial & Retirement - 401k 100% match on the first 3% of base salary, Employee Stock Purchase Program (ESPP), Flexible Spending Account (FSA)

Risks

Emerging storage technology companies may erode Pure Storage's market share.

Supply chain vulnerabilities could disrupt production and delivery schedules.

Data sovereignty laws may increase operational complexity and costs.

Differentiation

Pure Storage leverages flash memory for faster data access and improved performance.

The company offers Evergreen One, a subscription service for continuous updates and maintenance.

Pure Storage's GenAI Pod provides turnkey solutions for AI-powered innovation.

Upsides

Collaboration with Kioxia enhances scalability and performance in hyperscale data centers.

FlashArray//C20 expands market reach to smaller and edge deployments.

Strategic investment in CoreWeave accelerates AI cloud services innovation.

Land your dream remote job 3x faster with AI

Try Jobo Free