Technical Consultant II at Workato

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Enterprise SoftwareIndustries

Requirements

BTech/BE or higher technical education - A Computer Science degree is a plus
Total 3+ years of relevant experience in the field of design, development and implementation
1+ years of experience working with Integration Platforms such as MuleSoft, Dell Boomi, Oracle SOA, TIBCO, webMethods etc
Hands-on experience with implementing Microservices or API-based integration architecture, event-driven architecture, and Process Automation
Hands-on experience implementing integration projects for customers
Note: This role requires working until 1:00 AM IST (2-3 times a week) to overlap with customer timezone

Responsibilities

Design and develop/code reusable integration solutions and custom applications (CLIs/web apps/content portals)
Communicate technically complex ideas to a non-technical audience using strong communication skills
Help Workato employees and customers approach and resolve technical problems and implement scalable solutions
Create and deliver custom product demonstrations to support the sales and other internal teams
Develop product documentation, design specs, solution briefs, presentations, demos, webinars, white papers, blog articles, and best practices
Maintain all documents, tools and information to enable the sales team to reach their full potential, including setting up and maintaining the CMS application
Prioritize and deliver an outstanding customer service experience to Workato customers
Play a key role right from the product ideation stage to the implementation stage
Support customers during US and EMEA business hours (up to 1:00 AM IST) for about 20-25% of bandwidth
Translate real-world customer challenges into problems that can be addressed by the Accelerators team independently or in collaboration with other teams
Ensure that product features and innovations are communicated effectively to drive adoption

Skills

Key technologies and capabilities for this role

Workflow AutomationAPI IntegrationApplication DevelopmentEnterprise OrchestrationTechnical ConsultingCustom Solutions

Questions & Answers

Common questions about this position

What is the work schedule requirement for this role?

This role requires working until 1:00 AM IST 2-3 times a week to overlap with customer timezone.

What are the main responsibilities of the Technical Consultant II?

Responsibilities include designing and developing reusable integration solutions and custom applications, communicating complex ideas to non-technical audiences, helping resolve technical problems, creating custom product demonstrations, and developing product documentation like design specs, webinars, and blog articles.

What is the company culture like at Workato?

Workato fosters a flexible, trust-oriented culture that empowers employees to take full ownership of their roles, driven by innovation and teamwork, while balancing productivity with self-care.

Is this a remote position?

Quartz ranked Workato the #1 best company for remote workers, suggesting strong remote work support, though specific details for this role are not stated.

What skills make a strong candidate for this role?

Strong candidates will have experience in designing and coding integration solutions and custom applications, excellent communication skills for explaining technical concepts to non-technical audiences, and the ability to collaborate with stakeholders while creating demos and documentation.

Workato

Cloud-based automation and integration platform

About Workato

Workato provides a cloud-based platform for automating and integrating business processes using artificial intelligence. The platform helps organizations improve efficiency by unifying integration and automation, which reduces the complexity of using multiple tools and helps eliminate data silos. Workato's features include automated ticket escalation, threat detection, compliance management, and support for remote work, making it suitable for businesses of all sizes. The company operates on a subscription model, allowing clients to access its services for a recurring fee, which supports steady revenue growth. A standout feature, AI@Work, enables users to create intelligent systems by incorporating AI into their operations, making technology more accessible and facilitating business transformation. Workato's platform is designed to adapt to changing business needs while lowering operational costs and speeding up the implementation of integrations and automations.

Mountain View, CaliforniaHeadquarters

2013Year Founded

$403.7MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Flexible working arrangements

EAP

Health insurance

Stock options

Professional development

PTO

Company events & recreation time

Risks

Emerging AI-driven platforms may erode Workato's market share with competitive pricing.

Rapid AI advancements require Workato to invest heavily in R&D to stay competitive.

Economic downturns could reduce client spending on Workato's subscription services.

Differentiation

Workato offers AI-driven automation with a focus on security and governance.

The platform supports low-code/no-code integrations, empowering non-technical users.

Workato's Virtual Private Workato caters to highly regulated industries with stringent security needs.

Upsides

Growing demand for AI-driven automation in healthcare boosts Workato's market potential.

Hybrid work models increase the need for Workato's remote work helpdesk features.

Rising interest in low-code/no-code platforms aligns with Workato's AI@Work feature.

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