Technical Business Systems Analyst SR

Why You'll Love Sagent

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity

We are a leading mortgage servicing, SaaS-based, financial technology company that thrives on innovation and excellence. We are currently seeking an experienced and highly skilled individual to join our dynamic Technology department in the role of Senior Staff Tech Business Systems Analyst. This position offers a unique opportunity for candidates with a robust background in business systems analysis to play a crucial role in the development and enhancement of our sophisticated systems.

Your Day-to-Day at Sagent

Liaison between IT Development, Business Units and External Clients

• Act as a key liaison between the IT development group, business units and our external customers.
• Facilitate effective communication for the development and implementation of new systems and enhancements to existing systems.

Systems Requirements Evaluation

• Evaluate new applications and identify systems requirements.
• Assess new IT developments and evolving business requirements, recommending appropriate systems alternatives and enhancements to current systems.

Communication and Presentation

• Prepare communications and make presentations on system enhancements and alternatives to both internal and external clients.
• Effectively communicate complex technical information to non-technical stakeholders.

Problem Solving and Analysis

• Solve technology information systems problems by analyzing requirements and existing systems.
• Pseudo-design computer programs and recommend system controls and protocols.

Interface between Business and Technology

• Act as the interface or 'translator' between the business and technology functions of the company.
• Work to understand overall business needs, create business cases, and define technical requirements.

Planning and Stakeholder Analysis

• Use planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis to drive successful project outcomes.
• Apply writing skills and user experience knowledge to ensure the user interface aligns with project success.

We'd Love to Hear From You If You Have

• Bachelor’s degree in business administration, Computer Science, related discipline or equivalent in work experience
• Minimum of 8 years' experience in fast-paced software industry, preferably in the Mortgage or Financial Services Industries
• Minimum of 5 years' experience in mortgage servicing, LoanServ system (Preferred)
• Familiarity with IT developments and business requirements.

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including:

• Remote/Hybrid workplace options
• Health Benefits
• Unlimited Flexible Time Off
• Family Planning Services
• Tuition Reimbursement
• Paid Family Leave
• 401(k) Matching
• Pet Insurance
• In-person and Virtual Social Experiences
• Career Pathing
• Focus Time Fridays
• And much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies.