Senior Business Analyst
ExpediaFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should possess a Bachelor's degree in business administration, Computer Science, or a related discipline, or equivalent work experience. A minimum of 8 years of experience in the fast-paced software industry, preferably in Mortgage or Financial Services, is required. Additionally, a minimum of 5 years of experience with the LoanServ system in mortgage servicing is preferred, along with familiarity with IT developments and business requirements.
The Senior Staff Tech Business Systems Analyst will act as a liaison between IT development, business units, and external clients to facilitate communication for system development and enhancements. They will evaluate new applications, identify systems requirements, and assess IT developments, recommending appropriate systems alternatives. The role involves preparing communications and presentations on system enhancements, solving technology information systems problems by analyzing requirements and existing systems, and pseudo-designing computer programs. This position serves as an interface between business and technology, understanding business needs, creating business cases, and defining technical requirements. The analyst will also utilize planning, stakeholder analysis, risk assessment, and organizational analysis to drive project outcomes and apply writing skills and user experience knowledge to ensure user interface alignment.
Modernizes mortgage loan servicing with software
Sagent modernizes mortgage loan servicing for banks and lenders by providing software solutions that enhance efficiency and user experience. Their products include AI-embedded tools for automating documents, offering real-time predictive insights, and generative AI-based chat features. These tools enable financial institutions to manage millions of consumer loans effectively while ensuring compliance and operational efficiency. Sagent primarily serves banks and mortgage lenders, operating on a software-as-a-service (SaaS) model that generates revenue through subscriptions and service contracts. Their platforms focus on a mobile-first consumer experience, allowing homeowners to manage their mortgages easily, resolve issues quickly, and access expert advice, which boosts customer satisfaction and helps financial institutions lower costs and improve servicing values.