Saviynt

Technical Account Manager - UK

United Kingdom

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess a Bachelor's degree in a related field, along with a minimum of 5 years of experience in technical account management or a similar role, demonstrating strong technical aptitude and customer-facing skills. Experience with identity and access management solutions is highly desirable.

Responsibilities

The Technical Account Manager will provide technical support and account management to project teams and customers, assisting with pre-sales and post-sales processes, defining and overseeing solution implementations, and delivering solutions post go-live. They will produce scoping and ROM documents, service implementation estimates and plans, and oversee the successful delivery of Professional Services while responding to technical concerns and problems. The role involves regular customer review meetings, monitoring support requests, identifying recurring issues, and assisting with training, up-selling, and managing expansion opportunities.

Skills

Technical support
Account management
Customer requirements analysis
Pre-sales support
Post-sales support
Identity and access management
Communication
Interpersonal skills
Solution implementation
Project management
SOW and ROM documentation
Professional Services delivery

Saviynt

Cloud-based identity security and access governance

About Saviynt

Saviynt provides a cloud-based platform focused on identity security and access governance for businesses. Its services include identity governance and administration, third-party access governance, and cloud privileged access management, all aimed at helping organizations manage and secure digital identities, including those of employees and vendors. The platform features automated workflows and tools that simplify identity lifecycle management, while offering visibility and analytics to help businesses stay audit-ready and reduce identity-related risks. Unlike many competitors, Saviynt emphasizes user-friendliness and ease of implementation, making it accessible for a wide range of clients from small businesses to large enterprises. The company's goal is to protect major brands and support their cloud and security initiatives through a subscription-based model that ensures ongoing revenue and investment in product development.

Key Metrics

El Segundo, CaliforniaHeadquarters
2010Year Founded
$165.4MTotal Funding
DEBTCompany Stage
Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

Emerging identity security startups pose a threat to Saviynt's market share.
Rapid AI advancements may outpace Saviynt's current technological capabilities.
Data privacy and regulatory challenges could hinder global service expansion.

Differentiation

Saviynt offers a unified platform for cloud, enterprise, and big data security.
The AI-powered Intelligence Suite enhances decision-making in identity and access management.
Saviynt's user-friendly platform simplifies identity lifecycle management with automated workflows.

Upsides

Saviynt's recognition as a 2024 Gartner Customers' Choice highlights strong customer satisfaction.
Partnership with SPG expands cybersecurity capabilities and market reach.
Hiring industry experts strengthens Saviynt's leadership and product marketing efforts.

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