Technical Account Manager(Remote, US)
Level AISalary not specified
- Full Time
- Junior (1 to 2 years)
$60,000 – $90,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, Automation, IT ServicesIndustries
Position Overview
- Location Type: Remote
- Employment Type: Full-Time
- Salary: $100K - $120K
- Brief Description: The Technical Account Manager (TAM) role within the Public Sector Customer Success team at UiPath is responsible for ensuring the technical success of UiPath’s largest and most strategic customers, primarily within the US Federal Government. This role involves collaborating with stakeholders across the business and at all levels to drive UiPath platform adoption and deliver exceptional business value.
Requirements
- Minimum of 7 years’ professional experience in technical customer-facing roles.
- Solid background in programming, preferably .NET (C#, C++, VB, Java, Python or Pow).
Responsibilities
- Take ownership of your customers' technical success with the UiPath platform.
- Be a core member of the UiPath account team, accountable for technical workstreams.
- Proactively engage and influence customers, providing embedded technical advisory.
- Guide the technical maturity of customers' automation programs to achieve objectives.
- Provide UiPath platform infrastructure, installation, and upgrade planning.
- Offer guided assistance and troubleshooting.
- Educate and enable customers' technical stakeholders on UiPath platform best practices.
- Conduct design and code reviews for select automations.
- Perform technical health checks of customers' automation programs and environments.
- Identify risks and opportunities for continuous improvement.
- Collaborate with UiPath Product Support and subject matter experts.
- Identify and address potential risks early, creating risk mitigation plans.
- Engage cross-functional stakeholders internally and externally to help customers succeed.
Company Information
- Company: UiPath
- Mission: To create category-leading enterprise software that unleashes the transformative power of automation.
- Values: The people at UiPath believe in curiosity, self-propulsion, generosity, and genuineness. They are committed to creating a positive and supportive work environment.
Skills
C#
Python
Java
C++
Automation
Customer Success
Technical Advisory
Design Review
Code Review
Risk Management
Support Incident Management
UiPath
Robotic process automation software solutions
About UiPath
UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.
New York City, New YorkHeadquarters
2005Year Founded
$1,936.8MTotal Funding
IPOCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees