Technical Account Manager at UiPath

New York, New York, United States

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$130,000 – $170,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AutomationIndustries

Requirements

Degree in Computer Science or a relevant field
Minimum 5 years of experience in programming .NET / Java applications
2+ years of cloud experience (Azure/AWS/GCP)
Proven track record in customer-facing technical account management or consulting roles
Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering
Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG, MCP and BPMN (advantage)
Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success
Authorized to work in the United States

Responsibilities

Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value
Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals
Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes
Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints
Conduct design and code reviews for select automations to reinforce and verify best practices
Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement
Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently

Skills

Key technologies and capabilities for this role

UiPathRPAAutomationPlatform InfrastructureInstallationUpgradesTroubleshootingCode ReviewDesign ReviewBest PracticesTechnical Advisory

Questions & Answers

Common questions about this position

What is the salary range for the Technical Account Manager position?

The salary range is $130K - $170K.

Is this role remote or onsite?

The position is onsite.

What skills and experience are required for this role?

Required qualifications include a degree in Computer Science or relevant field, minimum 5 years of experience in programming .NET / Java applications, 2+ years of cloud experience (Azure/AWS/GCP), and a proven track record in customer-facing technical account management or consulting roles. Expertise in software engineering, deployment, cloud technologies, and infrastructure engineering is also needed, along with strong analytical and problem-solving skills.

What is the company culture like at UiPath?

UiPath values curious, self-propelled, generous, and genuine people who thrive in a fast-moving, fast-thinking growth company and care about each other, the company, and its larger purpose of transforming the world through automation.

What makes a strong candidate for this Technical Account Manager role?

Strong candidates have the required qualifications like a CS degree, 5+ years in .NET/Java programming, cloud experience, and customer-facing technical roles, but UiPath encourages applicants who don't tick all boxes if they think they'd be great for the job.

UiPath

Robotic process automation software solutions

About UiPath

UiPath provides robotic process automation (RPA) solutions that help businesses improve their efficiency by automating repetitive tasks. Their software allows organizations to create AI-driven workflows and manage these processes through cloud-based orchestration. This means that users can set up automated tasks that run without human intervention, which helps to lower operational costs and boost productivity. What sets UiPath apart from its competitors is its extensive marketplace for third-party integrations, allowing users to enhance their automation capabilities with additional tools and solutions. The main goal of UiPath is to empower organizations to streamline their operations and focus on more strategic activities by reducing the time spent on mundane tasks.

New York City, New YorkHeadquarters

2005Year Founded

$1,936.8MTotal Funding

IPOCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Rapid AI agent evolution may outpace UiPath's current RPA offerings.

High implementation costs and rigidity of traditional RPA tools could deter clients.

Emergence of platforms like Salesforce's Agentforce may provide competitive alternatives.

Differentiation

UiPath offers AI-driven workflows enhancing business efficiency through intelligent automation.

The company provides robust governance and multiple robots on a single virtual machine.

UiPath's marketplace for third-party integrations expands its ecosystem and customer solutions.

Upsides

UiPath leads the 2024 Everest Group automation assessment, showcasing industry leadership.

The launch of AI Trust Layer enhances governance of GenAI features across the platform.

Collaboration with The Bank of East Asia expands UiPath's enterprise automation solutions.

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