Team Member - Eataly Caffè Hudson Yards (Tipped) at RPS North America

New York, New York, United States

RPS North America Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Hospitality, Food and Beverage, RetailIndustries

Requirements

  • Knowledgeable and enthusiastic about coffee, tea and drink preparation and product
  • Outstanding communication and guest service skills
  • Ability to follow recipe and execute tasks according to standard
  • Ability to follow DOH / Company Regulations
  • Ability to perform simple mathematical calculations and follow directions for all production
  • 1+ year barista experience on a manual espresso machine preferred
  • Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Dexterity for rapid repeated movements

Responsibilities

  • Serve specialty hot and cold beverages following Eataly’s recipes and accommodating guest requests
  • Work across all areas of the operation in both back-of-house and front-of-house
  • Prepare food items following Eataly’s recipes and high standards
  • Provide guests with outstanding service and in-depth knowledge of specialty products
  • Greet, guide, and assist guests throughout their experience at Eataly Caffe
  • Prepare and serve authentic Italian espresso across multiple counters
  • Collaborate with other team members, fulfilling duties across all sections of the Caffe
  • Master product knowledge and storytelling to answer questions about the menu and products
  • Maintain Eataly Caffe standards of guest service
  • Ensure the Caffe remains clean and organized at all times
  • Receive retail and product orders
  • Unload, organize, and stock deliveries
  • Record information, communicating shortages, discrepancies, and expired or damaged products
  • Set up stations and replenish displays neatly including separation of allergens
  • Operate the Point of Sales (POS) system
  • Perform other duties as required or assigned

Skills

Key technologies and capabilities for this role

hospitalitycustomer servicebeverage preparationespresso makingfood preparationhealth and safety standardsteam collaboration

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position at Eataly Caffè Hudson Yards.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills are required for the Team Member role?

Key skills include crafting and serving specialty beverages and food following recipes, providing outstanding guest service with product knowledge, maintaining cleanliness and health standards, operating POS systems, and collaborating across front-of-house and back-of-house areas.

What is the company culture like at Eataly Caffè?

The culture emphasizes hospitality, exceptional quality, teamwork, and creating unforgettable guest experiences through authentic Italian coffee and culinary excellence.

What makes a strong candidate for this Team Member position?

A strong candidate has a passion for exceptional service, love for Italian coffee culture, hospitality expertise, and the ability to work flexibly across all areas while upholding high standards.

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters
1970Year Founded
$31.5KTotal Funding
ACQUISITIONCompany Stage
Consulting, Energy, Enterprise SoftwareIndustries
5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.
Acquisition by Tetra Tech may impact client relationships.
Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.
The company has a strong focus on sustainability and environmental consulting.
RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.
Growing interest in digital transformation aligns with RPS's expertise.
Expansion of green finance offers new project opportunities for RPS.

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