[Remote] Team Manager, Financial Crime , AML at Monzo

United Kingdom

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£32,200 – £40,750Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Banking, Financial ServicesIndustries

Requirements

Minimum entry level financial crime/AML/fraud knowledge and understanding of current financial crime trends and typologies
Experience providing technical coaching and feedback
Clear and inspiring communicator, with excellent written and verbal English
Empathetic and supportive approach to people leadership

Responsibilities

Managing the personal & professional development of approximately 11 Financial Crime Investigators
Fostering an empathetic, high-performance culture in the team
Providing technical coaching, feedback, and advice relating to financial crime tasks
Analysing and driving improvement in team performance, and reporting relevant insights
Monitoring and maintaining service level adherence on the work completed by the team
Aggregating feedback from the team, and ensuring it’s passed on to inform business change
Communicating and embedding change within the team
Contributing to a strong control environment by minimising breaches and risk events
Reviewing complaints attributed to the team and identifying opportunities for improvement
Conducting job interviews for financial crime investigators and contributing to hiring decisions
Chairing employee relations cases and making decisions consistent with Monzo’s values

Skills

Key technologies and capabilities for this role

AMLFinancial Crime PreventionTransaction MonitoringSuspicious Activity ReportsAccount ClosuresEscalationsTeam LeadershipTeam ManagementTechnical CoachingFraud PreventionMoney Laundering

Questions & Answers

Common questions about this position

What is the salary range for the Team Manager role?

The salary range is £32,200 - £40,750, plus stock options and benefits.

Is this position remote?

Yes, the role is remote within the UK.

What skills and experience are required for this role?

Candidates need experience in preventing financial crime, particularly anti-money laundering (AML), along with team leadership skills. Key responsibilities include technical coaching on financial crime tasks, performance management, and process improvement.

What is the team structure like?

The team consists of approximately 11 Financial Crime Investigators focused on AML tasks such as transaction monitoring, suspicious activity reports, account closures, and escalations.

What does the company culture emphasize for this role?

The role emphasizes fostering an empathetic, high-performance culture, managing personal and professional development, providing technical coaching, and celebrating successes while guiding through challenges.

Monzo

Digital-only banking platform for consumers

About Monzo

Monzo operates as a digital-only banking platform focused on providing a modern way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up transactions to the nearest dollar. Monzo generates revenue through interest on deposits, fees for certain services, and interchange fees from card transactions, as well as offering overdrafts and personal loans. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help users stay informed about their finances. The goal of Monzo is to provide a convenient, mobile-first banking experience that meets the needs of its growing customer base, which has surpassed 8 million users.

London, United KingdomHeadquarters

2015Year Founded

$1,856.7MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salary

Flexible working hours

Work from home

Stock options

32 days of paid vacation and public holidays per year

Health insurance

EAP

Learning budget

Home office stipend

Paid parental leave

Risks

Monzo breached UK banking regulations, risking reputational damage and fines.

Expansion into Europe poses regulatory challenges and potential licensing delays.

Reliance on digital platforms makes Monzo vulnerable to technological disruptions.

Differentiation

Monzo offers real-time spending updates and categorized transactions via a mobile app.

The 'Pots' feature allows users to set aside money for specific purposes.

Monzo Plus provides premium features like custom card designs and travel insurance.

Upsides

Monzo secured $400M in 2024, valuing the bank at $5 billion.

The partnership with SignLive enhances accessibility for Deaf customers.

Expansion into Europe in 2025 could significantly increase Monzo's customer base.

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