Team Leader - Impairment Benefits - Worker's Compensation at DXC Technology

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Workers Compensation, Claims ManagementIndustries

Requirements

Demonstrated leadership and people management experience
Sound decision making weighing up legal and medical principles
Negotiation and influencing skills
Drive to succeed and empower others
Superior customer service and communication skills dealing with complex claims and stakeholders
Exposure to WorkSafe Victoria claims management systems
Understanding of Agent remuneration drivers
Strategic thinking and approach
Industry experience in claims management, specifically in Impairment benefits
Strong knowledge of the Accident Compensation Act 1985, Workplace Injury Rehabilitation and Compensation Act 2013 and associated regulations
Completion of AMA4 training by Work Safe Victoria
Extensive knowledge of medical and paramedical terminology and procedures, including treatments
Experience managing hearing device claims
Operational understanding of both legal and medical principles and their interrelationship
Sound understanding of the relevant legislation
Strength in resilience and leadership to achieve business and Worksafe objectives
Analytical and communication capability

Responsibilities

Responsible for the day-to-day functioning of a team of Specialists and support teams
Oversee workflow management
Deal with complex decisions involving stakeholder engagement
Handle complaints
Ensure compliance with Worksafe key measures
Recruitment within the team
People management
Ensure the team effectively manages the end-to-end impairment determination process for injured workers in accordance with legislative requirements

Skills

Key technologies and capabilities for this role

People ManagementClaims ManagementImpairment BenefitsWorkSafe VictoriaAccident Compensation Act 1985Workplace Injury Rehabilitation and Compensation Act 2013AMA4 TrainingMedical TerminologyParamedical ProceduresHearing Device ClaimsNegotiationStakeholder EngagementComplianceStrategic Thinking

Questions & Answers

Common questions about this position

What benefits does DXC Technology offer employees?

DXC offers competitive remuneration, benefits, training and career opportunities, extensive resources for onboarding and continual development including DXC University, and DXC Recognition, a global virtual platform that fosters recognition.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are the key required skills for the Team Leader role?

Key skills include demonstrated leadership and people management, sound decision making weighing up legal and medical principles, negotiation and influencing, superior customer service and communication skills, and understanding of WorkSafe Victoria claims management systems.

What is the company culture like at DXC Technology?

DXC fosters a culture of inclusion, belonging, and corporate citizenship, with a 'people first' philosophy that commits to building better futures for customers, colleagues, the environment, and communities.

What experience makes a strong candidate for this Team Leader position?

Strong candidates have people management expertise, industry experience in claims management specifically in impairment benefits, strong knowledge of key legislation like the Accident Compensation Act 1985 and Workplace Injury Rehabilitation and Compensation Act 2013, completion of AMA4 training by WorkSafe Victoria, and experience managing hearing device claims.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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