Team Leader - Assistenza clienti at Octopus Energy

Ascoli Piceno, Marche, Italy

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Renewable Energy, EnergyIndustries

Requirements

Candidates should possess experience in team leadership, demonstrating the ability to manage and motivate a team effectively. They should also be capable of handling a variety of issues and communicating clearly and concisely, both at a team and company level, with a focus on achieving goals.

Responsibilities

The Team Leader will support the operations team when needed, such as by answering calls or emails. They will collaborate with other teams to resolve issues, coordinate the team's daily activities, including prioritizing tasks and ensuring excellent customer service, and work individually with team members to address their needs and identify training opportunities. They will also manage the team's workload and support their development.

Skills

Team Leadership

Customer Service

Team Management

Effective Communication

Goal Orientation

Motivation

Problem Solving

Octopus Energy

Provides affordable green energy solutions

About Octopus Energy

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

London, United KingdomHeadquarters

2016Year Founded

$2,476.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Automotive & Transportation, EnergyIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Parental Leave

Flexible Work Hours

Company Equity

OE Group Share Scheme

Risks

Increased competition in renewable energy may impact market share.

Rapid international expansion exposes Octopus to geopolitical risks.

£3 billion repayment to UK government could strain financial resources.

Differentiation

Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.

The company leads in electric aircraft charging with AeroVolt collaboration.

Octopus Energy's global reach includes partnerships in Brazil and Japan.

Upsides

'Zero Bills' initiative could revolutionize sustainable living in the UK.

Partnership with Energisa opens South American renewable energy market.

Investment in Ocergy enhances offshore wind capabilities globally.

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