[Remote] Team Lead, Annotations at Motive

Pakistan

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Logistics, TransportationIndustries

Requirements

Self-motivated with strong leadership skills
Exceptional verbal, written, and interpersonal communication skills with strong follow-ups
Experience managing teams of 10-20 members (PODs)
Ability to oversee daily operational metrics and ensure delivery within SLA
Skill in project management, quality assurance, and process improvement
Capability to assess scalability of annotation processes and improve efficiency without compromising quality
In-depth knowledge of products and processes for stakeholder alignment

Responsibilities

Oversee and manage daily operations of a POD (10-20 members) in video annotation, ensuring accurate and consistent annotations within SLA
Monitor daily operational metrics and drive team performance to meet or exceed quota and expectations
Provide product oversight, align with company goals, assess annotation process scalability, and improve efficiency
Create an inspiring team environment, maintain high morale, foster pod culture where ideas are respected, and organize social/team bonding activities
Conduct weekly POD sessions and biweekly one-on-one meetings with team members
Communicate effectively with stakeholders (Product, Engineering, R&D), translate information to POD, and collaborate with Team Coordinator on performance, metrics, and issues
Identify training needs and assist in POD member development
Assess individual and team performance
Gather two-way feedback and ideas from team members for continuous process improvement
Provide helpfulness, approachability, resolve team member problems, and handle conflict resolution

Skills

Video Annotation

Team Leadership

Project Management

Quality Assurance

Process Improvement

Metrics Monitoring

Stakeholder Management

SLA Compliance

Motive

Enhances broadband services for providers

About Motive

Motive focuses on enhancing the customer experience for broadband service providers. They offer a strategy called the High Leverage Network, which helps service providers simplify their offerings, making it easier for customers to buy, own, and use their services. This approach allows providers to fully utilize their networks to improve business outcomes and stand out in a competitive market. Unlike other companies, Motive emphasizes continuous innovation as a key differentiator, enabling service providers to create a more personalized and engaging experience for their customers. The ultimate goal of Motive is to help service providers deliver a superior customer experience that drives loyalty and business success.

Austin, TexasHeadquarters

1871Year Founded

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health, dental, vision, & life insurance

PTO

Paid Holidays

Parental leave

401(k)

Performance Bonus

Employee Stock Purchase Plan

Company Social Outings

Work From Home Policy

Risks

Emerging competition from agile startups threatens Motive's market share.

Rapid AI advancements may outpace Motive's current audio capabilities.

Consumer privacy concerns could lead to regulatory scrutiny impacting operations.

Differentiation

Motive's ALIVE system offers a unique immersive audio experience for gaming.

High Leverage Network strategy enhances customer experience through continuous innovation.

Focus on personalized audio content differentiates Motive from traditional audio companies.

Upsides

Growing demand for immersive audio in gaming boosts ALIVE system's market potential.

Partnerships with streaming platforms enhance Motive's audio offerings and subscriber retention.

Rise of virtual reality applications creates opportunities for Motive's sophisticated audio solutions.

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