Systems Administrator
Versapay- Full Time
- Junior (1 to 2 years)
Candidates should possess working experience with Office 365 Administration, Vmware administration, and Windows Server administration, along with solid experience in Networking and Firewall technologies. A minimum of 3 years of experience with N-able/Solarwinds or similar monitoring tools is required, and experience with Fortigate firewall and Microsoft Certifications is considered a plus.
The Systems Engineer L2 will provide 2nd level technical infrastructure support within agreed SLA agreements, adhere to Incident, Security, Problem, and Change Management processes, create and maintain technical documentation for customer environments, and provide escalated support from Level 1 support. They will also create knowledgebase articles and process documents, offer after-hours on-call/weekend assistance and escalation, and potentially participate in regular company events.
AI-powered marketing automation for e-commerce
Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.