Systems Engineer III at Remitly

Chennai, Tamil Nadu, India

Remitly Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, EducationIndustries

Requirements

  • Excellent understanding of enterprise infrastructure and cloud platforms such as Azure, AWS, Active Directory, and other authentication services
  • Hands-on experience with DNS and DHCP, and solid working knowledge of SCOM for infrastructure monitoring and alerting
  • Strong grasp of Windows Server environments; experience with Mac and Linux enterprise systems is a plus
  • Proven ability to identify automation opportunities, streamline processes, and reduce manual workload
  • A self-starter with excellent communication skills and a passion for continuous improvement

Responsibilities

  • Assist Enterprise Engineering Leads with the execution and successful delivery of the EUC roadmap
  • Act as a point of escalation for complex technical issues and provide 3rd line support to internal squads
  • Share knowledge and foster team development by hosting lunch-and-learn sessions, mentoring peers, and driving a shift-left culture within the team
  • Deliver business-critical support to internal customers, ensuring SLA adherence and exceptional service
  • Collaborate closely with squad leads and engineering leads to deliver key infrastructure projects
  • Participate in an on-call rotation, supporting OCC/NOC escalations and providing after-hours support as needed
  • Comfortable interacting with senior stakeholders, providing updates and input on technical initiatives
  • Occasional travel and off-hours work may be required based on project timelines and business needs

Skills

EUC
System Administration
Infrastructure Deployment
Monitoring
IT Support
On-call Rotation
SLA Management
Mentoring

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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