Systems Administrator at Motive

Compton, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

A degree in a technical field or equivalent practical experience
Demonstrated scripting ability (e.g., Python, PowerShell, Bash)
Hands-on experience with supporting and troubleshooting modern operating systems (macOS, Windows)
A solid grasp of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPNs)
A passion for automation—you see a manual, repetitive task as a chance to build a better solution
A user-centric and helpful demeanor with excellent communication skills and the ability to patiently explain technical concepts to non-technical colleagues
Strong project management skills and the capacity to work both independently and as part of a team
A persistent problem-solver with a strong desire to learn, grow, and take ownership of projects
The ability to occasionally travel to Motivo satellite offices located in Southern California (less than 10%)

Responsibilities

Proactively identify repetitive IT tasks and create well-documented, robust automations to eliminate manual work and minimize human error
Design, build, and maintain automated workflows for employee onboarding and offboarding
Develop and maintain scripts to automate processes and create integrations with our key cloud platforms, including Google Workspace, Slack, and NetSuite
Assist in managing our cloud infrastructure, with a focus on scripting, monitoring, and service maintenance
Act as the primary point of contact for all internal IT support
Provide timely and helpful assistance to all employees by troubleshooting hardware (macOS, Windows), software, and peripheral issues
Monitor, maintain, and troubleshoot our office network infrastructure (Wi-Fi, firewalls, switches) to ensure high availability and optimal performance
Manage IT hardware inventory, procurement, and deployment
Create and maintain clear documentation for all systems, processes, and automation workflows
Monitor, maintain, and evaluate our company-wide subscription services

Skills

Key technologies and capabilities for this role

PythonPowerShellBashGoogle WorkspaceSlackNetSuitemacOSWindowsnetwork troubleshootingWi-FifirewallsswitchesautomationscriptingIT supportcloud infrastructure

Questions & Answers

Common questions about this position

What is the salary for the Systems Administrator position?

The salary is $80,000.

Is this a remote or on-site position?

This is an on-site position with the ability to occasionally travel to Motivo satellite offices in Southern California (less than 10%).

What skills are required for this role?

Required skills include demonstrated scripting ability (e.g., Python, PowerShell, Bash), hands-on experience with macOS and Windows, a solid grasp of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPNs), and a passion for automation.

What is the company culture like for this role?

The role emphasizes a user-centric and helpful demeanor, excellent communication skills, working both independently and as part of a team, and a persistent problem-solving attitude with a desire to learn and take ownership.

What makes a strong candidate for this Systems Administrator role?

A strong candidate has a degree in a technical field or equivalent experience, proactive automation skills, hands-on IT support experience, and bonus points for Google Workspace automation, SaaS integrations, and cloud platform experience.

Motive

Enhances broadband services for providers

About Motive

Motive focuses on enhancing the customer experience for broadband service providers. They offer a strategy called the High Leverage Network, which helps service providers simplify their offerings, making it easier for customers to buy, own, and use their services. This approach allows providers to fully utilize their networks to improve business outcomes and stand out in a competitive market. Unlike other companies, Motive emphasizes continuous innovation as a key differentiator, enabling service providers to create a more personalized and engaging experience for their customers. The ultimate goal of Motive is to help service providers deliver a superior customer experience that drives loyalty and business success.

Austin, TexasHeadquarters

1871Year Founded

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health, dental, vision, & life insurance

PTO

Paid Holidays

Parental leave

401(k)

Performance Bonus

Employee Stock Purchase Plan

Company Social Outings

Work From Home Policy

Risks

Emerging competition from agile startups threatens Motive's market share.

Rapid AI advancements may outpace Motive's current audio capabilities.

Consumer privacy concerns could lead to regulatory scrutiny impacting operations.

Differentiation

Motive's ALIVE system offers a unique immersive audio experience for gaming.

High Leverage Network strategy enhances customer experience through continuous innovation.

Focus on personalized audio content differentiates Motive from traditional audio companies.

Upsides

Growing demand for immersive audio in gaming boosts ALIVE system's market potential.

Partnerships with streaming platforms enhance Motive's audio offerings and subscriber retention.

Rise of virtual reality applications creates opportunities for Motive's sophisticated audio solutions.

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