Systems Administrator at KUBRA

Dallas, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, InfrastructureIndustries

Requirements

3–5 years in production systems administration across Windows and Linux
2+ years hands-on with AWS operations and security best practices
Proficiency with PowerShell and Bash; Git-based workflows
Practical experience with Puppet and Terraform
Strong troubleshooting across OS, network, and cloud layers; understanding of VPNs, routing, load balancers, TLS
Familiarity with ITSM and change workflows using Jira and ServiceNow
Security mindset and experience operating under PCI and SOC 2
Degree in Computer Science/IT or equivalent practical experience
Desired Certifications: AWS Associate (SysOps or Solutions Architect), RHCSA/RHCE, Microsoft (Windows Server/AD)
Strong assets: Scripting with Python; CI/CD exposure; Web stacks (IIS, Nginx/Apache), RDS basics, container fundamentals; VMware/Hyper-V experience; backup/restore tooling knowledge
Strong ownership and communication skills, with the ability to collaborate effectively across teams
Focus on automation and documentation
Calm and analytical under pressure, skilled in root cause analysis and incident prevention
Disciplined operational practices, including maintaining visibility in Jira/ServiceNow, following clear runbooks, and contributing to continuous improvement
Reliable participation in on-call support

Responsibilities

Administer Windows Server (2016–2022): AD, GPO, DNS/DHCP, IIS; manage patching and hardening
Administer AlmaLinux/RHEL: systemd, SELinux basics, users/groups, storage, networking, patching
Operate AWS: EC2, S3, EBS, ELB/ALB, VPC (subnets, routing, SGs/NACLs), IAM, CloudWatch (logs/metrics/alarms), backups/DR
Build automation and configuration with Puppet; provision infrastructure with Terraform
Monitor availability and performance with Site24x7; create/run runbooks; perform RCA and post-incident reviews
Follow PCI DSS and SOC 2 controls: least privilege, change management, patch cadence, logging, access reviews, evidence collection
Support application rollouts across dev/test/prod; participate in capacity planning and cost optimization in AWS
Maintain documentation (standards, diagrams, procedures) and contribute to continuous improvement
Participate in on-call rotation (approximately 1 week every 3 weeks)

Skills

Windows Server

Active Directory

GPO

DNS

DHCP

IIS

AlmaLinux

RHEL

systemd

SELinux

AWS EC2

EBS

ELB

ALB

VPC

IAM

CloudWatch

Puppet

Terraform

Site24x7

PCI DSS

SOC 2

KUBRA

Customer experience management for utilities and government

About KUBRA

KUBRA provides customer experience management solutions tailored for large utility companies and government entities in North America. Their services include billing and payments, mapping, mobile applications, proactive communications, and artificial intelligence tools, all aimed at improving customer interactions and operational efficiency. KUBRA's solutions are used by over 365 clients, impacting more than 40% of households in the U.S. and Canada, resulting in over 1.5 billion customer interactions each year. The company offers various digital payment options, including partnerships with Apple Pay and Google Pay, ensuring convenience for customers. KUBRA generates revenue through subscription fees for its software and transaction fees from payment processing, allowing for steady income while expanding its offerings. The goal of KUBRA is to enhance customer engagement and streamline operations for utilities and government organizations.

Mississauga, CanadaHeadquarters

1992Year Founded

GROWTH_EQUITY_VCCompany Stage

Government & Public Sector, Fintech, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Paid day off for your birthday

Flexible Work Hours

Bi-annual performance-based bonus

Professional Development Budget

Health Savings Account/Flexible Spending Account

401(k) Company Match

Risks

Emerging tech startups pose a competitive threat to KUBRA's market share.

Economic downturns may reduce budgets for KUBRA's utility clients.

Data privacy regulations could increase compliance costs for KUBRA.

Differentiation

KUBRA offers a comprehensive suite of customer experience management solutions for utilities.

KUBRA's solutions reach over 40% of households in the U.S. and Canada.

KUBRA partners with major platforms like Apple Pay and Google Pay for flexible payments.

Upsides

KUBRA's advanced analytics enhance data insights for utility companies.

Strategic partnerships with VertexOne and NorthStar expand KUBRA's market reach.

Growing demand for digital payments aligns with KUBRA's offerings.

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