System Engineer at Commure

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

Bachelor of Science in Computer Science and Engineering, Information Technology or Equivalent
1–3 years of professional experience in an IT company or related technical role
Strong hands-on experience in hardware troubleshooting and network issue resolution
Familiarity with security policies and compliance standards; knowledge of HIPAA requirements is preferred
Willingness to work on a 24/7 shift basis (primary shift: Night shift, India Time)

Responsibilities

Installation and troubleshooting of Windows, Mac & Linux Based Operating Systems, Applications and Security Patches
Basic hardware assembling and troubleshooting
Network (LAN) connection setup and troubleshooting for a computer
File & Print Services design and troubleshooting
Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Knowledge and handling of basic network protocols and configurations (i.e. Static routing, BGP, NAT, DHCP)
Inventory Management (Hardware, Software, Licensing)
Monitoring, Reporting and Documentation
Support system uptime and maintenance for services and devices within the Augmedix organization
Supporting corporate and wireless and physical network infrastructure and clients including desktop and system support tasks

Skills

Windows

Mac

Linux

Operating Systems

Applications

Security Patches

Hardware Assembly

Hardware Troubleshooting

Network

LAN

Desktop Support

System Support

Commure

Healthcare technology for data integration and safety

About Commure

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by delivering critical insights when needed. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare staff to quickly call for help, improving safety in potentially dangerous situations. This badge was developed with input from frontline workers and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately enabling healthcare providers to deliver better care.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$745.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Risks

Increased competition in AI scribe technology may pressure market share and pricing.

Integration of Memora Health's platform may face alignment challenges with existing systems.

Free AI scribe offering might strain resources if not monetized effectively.

Differentiation

CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.

Commure Strongline badge improves staff safety with rapid emergency alerts.

Commure's AI-powered scribe tool automates documentation, saving providers significant time.

Upsides

Acquisition of Augmedix enhances AI medical documentation, improving clinical decision-making.

Merger with Athelas creates a $6B healthcare infrastructure company, expanding resources.

Free AI scribe tool offers competitive advantage by broadening technology accessibility.

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