System Administrator at BitGo

India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Assets, Cryptocurrency, FinTechIndustries

Requirements

Minimum of 6+ years of relevant experience
Proven experience as an IT Specialist, IS Technician or similar role
Experience with endpoint deployment, networks (LAN, WAN) and patch management
Knowledge of system security
Familiarity with various operating systems and platforms, specifically Google Workspace, Slack, JAMF, Intune, MacOS, and Ubuntu
Resourcefulness and problem-solving aptitude
Excellent communication skills
Able to analyze and prioritize incoming requests and alerts
Self-motivated and research-driven
Available off hours for urgent requests and weekly IT meetings
Hands-on experience in managing users, applications, and policies within Okta

Responsibilities

Install and configure software and hardware
Manage IT help desk and technology tools
Provision accounts and configure & deploy workstations
Monitor performance and maintain systems according to requirements
Manage and support company-wide SaaS tools, including Slack, Atlassian, Google Workspace, and others
Manage MDM policies, endpoint patching (Jamf, Intune, Kandji)
Ensure security policies are followed
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Maintain an internal wiki with technical documentation, manuals, and IT policies
Follow our change management process
Maintaining accurate asset inventory
Other IT related responsibilities as assigned

Skills

Key technologies and capabilities for this role

OktaSlackAtlassianGoogle WorkspaceJamfIntuneKandjiMDMendpoint patchingIT help deskchange managementasset inventory

Questions & Answers

Common questions about this position

What experience level is required for the System Administrator role?

A minimum of 6+ years of relevant experience is required, along with proven experience as an IT Specialist, IS Technician, or similar role.

What specific skills and tools are required for this position?

Required skills include experience with endpoint deployment, networks (LAN, WAN), patch management, system security, and familiarity with Google Workspace, Slack, JAMF, Intune, MacOS, and Ubuntu.

What are BitGo's company values?

BitGo values open communication, transparency, taking ownership, and a high level of craftsmanship, along with sharing their vision to deliver trust in digital assets.

Is this a remote position or does it require office presence?

This information is not specified in the job description.

What makes a strong candidate for this System Administrator role?

Strong candidates demonstrate resourcefulness, problem-solving aptitude, excellent communication skills, the ability to analyze and prioritize requests, self-motivation, a research-driven approach, and availability for off-hours urgent requests and weekly IT meetings.

BitGo

Custodial services for digital assets

About BitGo

BitGo provides secure and efficient solutions for institutional clients in the digital currency market, focusing on cryptocurrencies like Bitcoin. The company offers custodial services to securely store digital assets, multi-signature wallets that require multiple approvals for transactions, and APIs that allow clients to integrate these services into their platforms. BitGo also provides staking services, enabling clients to earn rewards by validating transactions on blockchain networks. Unlike many competitors, BitGo emphasizes compliance with regulatory requirements, such as the FATF Travel Rule, ensuring that clients can navigate the complexities of the digital currency market safely. The goal of BitGo is to support institutional investors by offering reliable and compliant services that enhance the security and management of digital assets.

Palo Alto, CaliforniaHeadquarters

2013Year Founded

$165.8MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

201-500Employees

Benefits

Company-paid medical, dental, and vision plans

Catered lunches, fresh snacks, and gourmet coffee

Commuting made easy with company-paid Caltrain passes

Competitive compensation, stock options, and 401k plan

Computer equipment and workplace furniture

Flexible vacation time

Risks

Increased competition from firms like E-Trade could challenge BitGo's market share.

Retail platform launch may dilute BitGo's institutional-focused brand.

Expansion into retail services could lead to increased regulatory scrutiny.

Differentiation

BitGo offers multi-signature wallets enhancing security for institutional clients.

The company provides APIs for seamless integration into client platforms.

BitGo's strategic acquisitions have expanded its platform and service offerings.

Upsides

BitGo's retail platform taps into a new customer segment, increasing revenue potential.

Expansion into Singapore positions BitGo to capitalize on APAC market growth.

Partnerships with firms like Core Foundation highlight BitGo's diverse sector involvement.

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