Supply Chain Operations Associate at Accenture

Kolkata, West Bengal, India

Apply Now

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Supply Chain, Professional Services, TechnologyIndustries

Requirements

Any Graduation
1 to 3 years of experience
Excellent communication skills – previous experience with verbal and written communication with customers
Customer Service skills - ideally experienced from customer support / sales or related field
Experience working with cross-functional teams with multi-level management
Analytical problem-solving skills demonstrated in professional experience, preferably experience with technical troubleshooting
Presentation skills
Language skills (Fluency in English)
Technical background – previous experience with supporting or selling a technical or service delivery product
Thorough knowledge of the Microsoft Office Suite
General knowledge of electronic procurement software, preferably knowledge of procurement business processes, from requisitioning to payment
Customer focus
Skill in Source - Supplier Relationship Management

Responsibilities

Provide administrative assistance to expedite the registration and onboarding of new suppliers and relationship requests
Manage day-to-day written (email) and telephonic interaction with suppliers to ensure they can transact on the Network with their Buyer customers
Work with cross-functional teams to support the requirements of the supplier membership growth strategy and provide support to achieve regional revenue targets
Work closely with Network Deployment Leads and provide excellent service delivery to buyers and suppliers
Develop metrics for tracking supplier KPIs focusing on Cost to Serve, Cycle time, Contract compliance, and Customer Satisfaction
Manage suppliers through Tools and processes
Assist all assigned suppliers in understanding key value adds for the specific industry internal business objectives and guide sellers on best practices for using the Network
Proactively engage with assigned sellers to ensure on-time enablement
Monitor and track status of suppliers for project-defined milestones
Prioritize strategic suppliers and strategic accounts based on record information in the system
Follow up with suppliers to encourage Network compliance
Train suppliers on how to configure and use their account on the Network
Train suppliers on how to create invoices
Participate in internal trainings and initiatives
Work with other internal teams and help to improve processes
Know the Network and Supplier Enablement Automation features, understand the value of ecommerce and the Network

Skills

Supplier Relationship Management

Supplier Onboarding

SRM

KPI Tracking

Email Communication

Telephonic Interaction

Cross Functional Collaboration

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

Land your dream remote job 3x faster with AI

Try Jobo Free