Supply Chain Assistant at Moonpig

Tamworth, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Gifting, Supply ChainIndustries

Requirements

Minimum 1 year of experience in a supply chain or inventory role
Strong organisational skills and great attention to detail
Confident communicator across internal teams and external suppliers
Proficient with ERP systems and Excel, including report generation
Self-motivated with the ability to manage multiple priorities independently
Experience with SAP (desirable)
Exposure to warehouse or fulfilment environments (desirable)
Background in e-commerce logistics or consumer goods (desirable)

Responsibilities

Manage inbound slot booking and keep the inbound booking tracker updated
Monitor the bookings inbox, triage queries, and maintain smooth scheduling
Liaise with suppliers to ensure adherence to logistics standards
Reconcile daily stock records and flag inconsistencies
Update SAP systems daily with receipt information and raise purchase orders
Coordinate stock transfers between warehouse sites (including consumables and off-the-shelf gifts)
Run daily supply chain reports and dashboards
Support data input and maintenance for new SKU set-up and system master data
Assist in developing data-led tools and improvements for future supply chain offerings

Skills

Key technologies and capabilities for this role

SAPinbound logisticsslot bookingstock reconciliationsupplier liaisonpurchase ordersdata inputsupply chain reportsdashboards

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is a hybrid role based in Tamworth, requiring at least 2 days per week on-site at the Fulfilment Centre.

What compensation and benefits are offered?

The role offers competitive salary plus benefits, including bonuses, generous pension plans, staff discounts, private healthcare, mental health support, and generous holidays.

What skills and experience are required for this position?

Minimum 1 year of experience in a supply chain or inventory role is required, along with strong organisational skills, attention to detail, confident communication, and proficiency with ERP systems and Excel. Experience with SAP, warehouse environments, e-commerce logistics, or consumer goods is desirable.

What is the company culture like at Moonpig?

Moonpig values creating moments that matter with heart, supporting one another, and building a place where people and ideas thrive, with a focus on spreading joy and flexible working.

What makes a strong candidate for the Supply Chain Assistant role?

A strong candidate has at least 1 year in supply chain or inventory, strong organisation and attention to detail, communication skills, ERP/Excel proficiency, and self-motivation to handle multiple priorities; SAP and warehouse experience are bonuses.

Moonpig

eCommerce platform for personalized cards and gifts

About Moonpig

Moonpig operates an eCommerce platform that focuses on personalized greetings cards, gifts, and flowers. Customers can create customized products for various occasions like birthdays, anniversaries, and new arrivals. The platform uses technology to ensure a smooth shopping experience, processing over 50 million orders each year. Unlike many competitors, Moonpig emphasizes customer satisfaction and timely delivery, which helps build loyalty among its users. The company's goal is to provide a convenient and enjoyable way for people to celebrate special moments with personalized items.

London, United KingdomHeadquarters

2000Year Founded

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Risks

Competition from free digital communication platforms may reduce demand for traditional cards.

Eco-conscious consumerism challenges Moonpig to offer more sustainable product options.

Economic uncertainty in key markets may reduce spending on non-essential personalized items.

Differentiation

Moonpig offers personalized greeting cards with customizable captions, unlike traditional cards.

The company integrates AI tools like AI handwriting for enhanced personalization.

Moonpig operates in multiple countries, including the UK, US, Australia, and the Netherlands.

Upsides

Increased demand for personalized digital experiences boosts Moonpig's growth potential.

AI integration enhances customer engagement and aligns with consumer interest in personalization.

Expansion of digital payment solutions facilitates smoother transactions and higher conversion rates.

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