Supervisor, Race - Winter - Full/Part Time at Altera

Blue Mountains, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ski Resort, Winter SportsIndustries

Requirements

Must hold a minimum ACA-CSC Development Level (DL) Certified certification
Preferably hold a minimum CSIA Level 3
Willing and able to work outdoors in a variety of unpredictable weather conditions
Previous race, coaching and/or ski instructing experience
Strong communication and interpersonal skills and excellent customer service skills
Must be able to work weekends (Saturdays and Sundays) from mid-December to end of March
Successful applicants (18yrs of age+) are required to provide a Criminal Background Check (Vulnerable Sector Search)
Must be able to work weekends (Saturdays and Sundays) from Christmas through March Break

Responsibilities

Managing daily race training and race day operations and environments
Managing schedules and inputting payroll for staff daily
Supporting Race Coaches and Race Crew daily with leadership and training
Work in cooperation with fellow Supervisors to manage and support the coaching staff and ensure teams are run efficiently, safely, and effectively, while maintaining excellent levels of service
Meet regularly with the Manager, Race and Events and Assistant Manager, Race and Events, to ensure clear communication on team activities, budget guidelines, and performance objectives
Ensure the daily schedule is accurate
Ensure the overall quality of Race products and delivery by monitoring the on-hill performance of staff, providing feedback and coaching to staff in a timely manner, and performing service recovery to guests when necessary

Skills

Key technologies and capabilities for this role

ACA-CSCCSIA Level 3Ski InstructingRace CoachingStaff SchedulingPayroll ManagementCustomer ServiceLeadershipCommunication

Questions & Answers

Common questions about this position

What is the hourly rate for the Race Supervisor position?

The hourly rate is $23.27/hr, and pay is increased based on experience and certification.

What are the work hours and availability requirements for this role?

Must be able to work weekends (Saturdays and Sundays) from mid-December to end of March, specifically from Christmas through March Break.

What certifications and experience are required for this position?

Must hold a minimum ACA-CSC Development Level (DL) Certified certification, preferably CSIA Level 3, with previous race, coaching and/or ski instructing experience required. Strong communication, interpersonal, and customer service skills are also needed.

What employee benefits are offered for this role?

Benefits include free Alterra Mountain Pass for employees, family passes, discounts on lift tickets, free skating, staff priced meals and Starbucks, staff room rates at hotels, and retail savings at various brands.

What makes a strong candidate for the Race Supervisor role?

Strong candidates hold the required ACA-CSC DL certification (CSIA Level 3 preferred), have prior race/coaching/ski instructing experience, strong communication and customer service skills, and are available for weekend shifts outdoors in varying weather.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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