Supervisor, Electric Operations at Eversource Energy

Lancaster, New Hampshire, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, UtilitiesIndustries

Requirements

Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages
Strong analytical and problem-solving skills
Maintain switching and tagging qualifications
Strong knowledge of computers and related technology, with ability to learn and utilize available information technologies, including PC desktop applications (e.g., Microsoft Word & Excel)
Bachelor’s Degree or equivalent related experience
Minimum of five (5) years of related experience (previous experience in electric distribution preferred; previous supervisory experience implied)

Responsibilities

Provide leadership to ensure safe, timely, and efficient completion of work efforts related to construction, operation, maintenance, and emergency restoration of electric distribution and transmission systems
Ensure effective coordination among and between individuals and departments in the district/division
Actively promote and enforce a safety-first work environment and positive safety culture; set safety expectations, resolve safety issues timely, communicate safety lessons learned, and promote continuous learning of safe work methods
Make decisions and prioritize work to ensure safe and appropriate use of assigned resources
Set clear expectations, provide ongoing feedback to employees on performance, address performance issues, and conduct comprehensive performance reviews per bargaining unit contract
Ensure proper application of local union contracts and agreements; work with managers and employees to resolve grievances and concerns timely
Participate in pre-construction reviews and coordinate work with other utilities, Eversource departments, and outside contractors
Ensure work is completed within budgetary guidelines
Prepare, review, and approve time, expense, materials, and other company records accurately and timely per guidelines
Demonstrate and role model a customer-first attitude; seek to quickly resolve customer issues by collaborating with employees and other departments
Fulfill storm duty assignments and participate in on-call rotation as required
Continuously monitor the work planning process from initiation to close out for department work (Inside Supervisor)
Serve as primary construction liaison with Customer Care, Engineering, Warehousing/Transportation, Stations Operations, municipalities, and other utilities (Inside Supervisor)
Ensure all job packages are construction ready and material availability is adequate to meet construction schedules (Inside Supervisor)
Coordinate external agencies (e.g., Telco) and internal support to maintain critical path on large projects (Inside Supervisor)
Support scheduler in producing accurate schedules for all work within planning window (Inside Supervisor)
Work closely with Outside Supervisors to address emergent issues and customer priority jobs (Inside Supervisor)
Prepare weekly/monthly status reports highlighting key performance metrics for the district (Inside Supervisor)

Skills

Key technologies and capabilities for this role

Electric DistributionTransmission SystemsSafety ManagementCrew SupervisionPerformance ReviewsUnion ContractsBudget ManagementStorm RestorationCustomer ServiceWork Coordination

Questions & Answers

Common questions about this position

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What salary or compensation is offered for this Supervisor role?

This information is not specified in the job description.

What key skills or experiences are required for this position?

The role requires leadership in safe execution of field activities, knowledge of local union contracts, coordination with departments and external stakeholders, work planning from initiation to close out, and performance management including reviews and feedback.

What is the company culture like at Eversource for this role?

The culture emphasizes a safety-first work environment, positive safety culture, employee motivation for customer experience, and a customer-first attitude.

What makes a strong candidate for the Supervisor, Electric Operations role?

Strong candidates demonstrate leadership in safety and field operations, experience with union contracts and performance management, coordination skills across departments and external parties, and the ability to prioritize resources while ensuring timely work completion.