[Remote] Supervisor, Coding at Grow Therapy

United States

Grow Therapy Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 3+ years of experience in RCM with direct coding responsibilities
  • Deep knowledge of behavioral health coding guidelines, CPT/ICD coding, modifiers, and payor-specific requirements
  • Operational performance in improving KPIs like denial rate, audit success, and coding coverage
  • Problem-solving skills in diagnosing root causes of coding and reimbursement challenges
  • Tech-forward mindset with ability to translate coding expertise into tech-enabled workflows
  • Experience with AI/automation opportunities and translating coding expertise into tech-enabled workflows
  • Strong subject matter expertise in behavioral health coding
  • Experience working in high-growth or tech-enabled healthcare environments
  • Bonus if experience working in high-growth or tech-enabled healthcare environments
  • Experience with coding standards (SOPs, guidelines, education materials) and coding guardrails
  • Experience with automation and AI-forward solutions for coding review, denial prevention, and appeals processes
  • Strong analytical and problem-solving skills
  • Experience with data analysis and process improvement

Responsibilities

  • Lead coding transformation initiatives across RCM, Clinical Excellence, Tech, and Payor Operations
  • Drive denial management and recovery by owning analysis, root cause identification, and appeals workflows
  • Partner cross-functionally with Payor Launch, Clinical, and Tech teams to ensure coding requirements, documentation standards, and system rules are built correctly from the start
  • Implement technology-enabled coding guardrails that minimize provider burden, expand coding coverage, and mitigate audit/reimbursement risk
  • Develop and maintain coding standards (SOPs, guidelines, education materials) that scale with growth and improve provider experience
  • Introduce automation and AI-forward solutions for coding review, denial prevention, and appeals processes, enabling proactive risk mitigation
  • Provide subject matter expertise in behavioral health coding, ensuring compliance, accuracy, and optimal reimbursement outcomes
  • Evaluate team structure and resourcing needs, making strategic recommendations for hiring or scaling
  • Lead or support special projects that advance Grow's coding maturity, pushing toward 100% coverage, lower marginal cost, and sustainable growth

Skills

Grow Therapy

Online platform for booking therapy sessions

About Grow Therapy

Grow Therapy is an online platform that connects clients with therapists, allowing users to easily find and book mental health services. The platform ensures quick access to therapy, promising appointments within two days, and simplifies the insurance process for therapy costs. It also provides resources for exploring medication options, enhancing its comprehensive mental health support. Grow Therapy operates across multiple states and accepts various insurance providers, aiming to make mental health services more accessible and efficient.

New York City, New YorkHeadquarters
2020Year Founded
$144MTotal Funding
SERIES_CCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Flexible Work Hours
Unlimited Paid Time Off
Wellness Program
Competitive Salary

Risks

Increased competition from AI-driven startups threatens market share.
Integration challenges with Big Health partnership may affect service delivery.
Reliance on insurance providers exposes revenue to policy changes.

Differentiation

Grow Therapy offers a comprehensive suite of business tools for mental health providers.
The platform ensures quick therapist access, with appointments available within two days.
Grow Therapy simplifies insurance use, making therapy more accessible and affordable.

Upsides

Recent $88M Series C funding boosts expansion and product development.
Partnerships with Big Health expand service offerings and market reach.
Measurement-informed care system launch enhances patient outcomes and provider attraction.

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