Subject Relations Associate at Thermo Fisher Scientific

Austin, Texas, United States

Thermo Fisher Scientific Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Biotechnology, Clinical ResearchIndustries

Requirements

  • High school diploma or equivalent experience
  • 0-2 years' experience
  • Ability to work independently
  • Proven experience in de-escalating tense situations and addressing sensitive concerns
  • Knowledge of Microsoft Office
  • Ability to multi-task
  • Strong written and verbal communication skills
  • Presentation and organizational skills
  • Problem-solving abilities
  • Ability to foster a collaborative team environment
  • Frequently stationary for 4-6 hours per day
  • Repetitive hand movements required
  • Occasional mobility and light to moderate lifting (15-20 lbs)
  • Ability to use diverse computer software, convey concepts effectively, and handle sensitive information
  • Ability to perform under stress and balance multiple tasks
  • Regular attendance is essential

Responsibilities

  • Provide information to potential volunteers, aiding their participation in initial studies and ensuring flawless enrollment
  • Collaborate with volunteers for possible reinstatement, manage feedback, and maintain volunteer happiness
  • Participate in community events to expand our volunteer pool and guarantee study participation
  • Work with Subject Relations staff to promote a positive and inclusive environment for all volunteers
  • Complete any additional tasks assigned by management

Skills

volunteer management
de-escalation
community outreach
customer service
clinical trials
enrollment
feedback management

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

Land your dream remote job 3x faster with AI