ServiceNow

Strategic Sourcing Manager – IT Hardware

Santa Clara, California, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess 7+ years of sourcing experience within the IT hardware, IaaS, and global support/maintenance services categories, including cost modeling, supplier negotiation, and presenting recommendations to stakeholders and executive leadership. They should have experience working with industry-leading suppliers such as Dell, Cisco, Juniper, IBM, Apple, Lenovo, and value-added resellers, along with knowledge of hardware leasing and purchasing/supply chain processes.

Responsibilities

The Strategic Sourcing Manager – IT Hardware will be responsible for leveraging or critically thinking about AI integration into work processes, category management and contract execution, supplier relationship management, RFx management, competitive benchmarking and market research, sustainability initiatives, monitoring and forecasting demand, and actively seeking industry knowledge through research and training. They will also manage, advise, and engage in sourcing and contracting processes, conduct supplier analysis, evaluate potential suppliers, support supplier qualification, drive best value supplier selection to achieve cost savings, develop sourcing plans and hardware category strategies, and collaborate with stakeholders to ensure clear requirements documentation.

Skills

AI integration
Workflow automation
AI-driven insights analysis
Category Management
Contract Negotiation
Supplier Relationship Management
RFx Management
Total Cost of Ownership (TCO) Modeling
Market Research
Market Dynamics Analysis

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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