Strategic Operations Manager | Housing at EliseAI

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HousingIndustries

Requirements

Experience as a founder or at an early stage startup
5+ years of experience leading client projects
Demonstrable ability to take ownership and accountability
Must thrive in working in a fast-paced environment
Ability to prioritize effectively and get things done in an unstructured environment
Willingness to work in person at our office 4-5 days a week

Responsibilities

Analyze client workflows and goals to surface opportunities for deeper adoption, automation, and operational scale
Build and refine internal processes to help the company scale more efficiently as we grow
Work cross functionally with Solution Engineers, Customer Success, Engineering, and Product teams to lead the execution of strategic projects from start to finish
Keep project schedules on track, establishing and managing expectations while identifying potential timeline risks and addressing them proactively with clients or internal teams as needed
Monitor project advancement and incorporate client feedback to facilitate ongoing enhancements
Attract top-tier talent to join our driven team

Skills

Key technologies and capabilities for this role

Project ManagementOperationsClient Workflow AnalysisProcess OptimizationCross-Functional CollaborationStrategic ProjectsStartup ExperienceAutomation

Questions & Answers

Common questions about this position

What are the benefits offered at EliseAI?

EliseAI offers equity in the form of stock options, medical, dental, and vision premiums covered at 100%, fully paid parental leave, commuter benefits, 401k benefits, monthly fitness stipend, a collaborative in-office environment with open floor plan, fully stocked kitchen, company-paid lunch, fun social events, and unlimited perks.

Is this role remote or onsite?

The role is onsite, with a willingness to work in person at the office 4-5 days a week required.

What experience is required for the Strategic Operations Manager role?

Candidates need experience as a founder or at an early stage startup, 5+ years leading client projects, demonstrable ability to take ownership, thriving in fast-paced environments, effective prioritization, and getting things done in unstructured settings.

What is the company culture like at EliseAI?

EliseAI has a collaborative in-office environment with an open floor plan, fully stocked kitchen, company-paid lunch, and fun social events, emphasizing a driven team that supports growth, impact, and working hard on meaningful problems.

What makes a strong candidate for this position?

Strong candidates have founder or early-stage startup experience, 5+ years leading client projects, proven ownership in fast-paced unstructured environments, and the drive to execute strategic initiatives cross-functionally.

EliseAI

Conversational AI solutions for businesses

About EliseAI

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

New York City, New YorkHeadquarters

2017Year Founded

$138MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries

201-500Employees

Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Risks

Increased competition from companies like Colleen AI and Funnel may erode market share.

Expansion into healthcare faces challenges due to regulatory requirements and integration issues.

Reliance on proprietary technology poses risks if competitors develop superior solutions.

Differentiation

EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.

The platform handles 50% of tour appointments, with 27% scheduled after business hours.

EliseAI supports multiple languages, enhancing its utility in diverse markets.

Upsides

EliseAI's Series D funding of $75M boosts its market expansion and product development.

The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.

Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.

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