Staff Technical Program Manager (Engineering Operations)

Company Information

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following our acquisition of Mavely, the Everyday Influencer Platform®, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks. Through proprietary performance data, marketing leaders can drive attributable sales and optimize social commerce with our software platform or award-winning services.

Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool, Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity.

We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest.

We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI.

Position Overview

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We are seeking a Staff Technical Program Manager to lead transformative initiatives in Technical Operations, with a deep focus on Engineering Operations—from evolving our architecture to scaling developer excellence. This role combines strategic vision, technical depth, and operational leadership to drive engineering efficiency, reliability, and innovation across the organization.

As a Staff TPM, you will lead technically transformative programs with organization-wide impact, shape company strategy and priorities, and establish program management best practices that scale across our engineering organization.

Responsibilities

Engineering Operations Leadership

• Architect and execute the next stage of our engineering evolution—from distributed systems toward unified operational excellence
• Lead adoption and enforcement of Service Level Objectives (SLOs) to ensure reliability and accountability across teams
• Drive a developer-first architecture that enables scalability, autonomy, and agility across our platform
• Champion developer experience initiatives to improve productivity, reduce friction, and optimize for speed and velocity
• Collaborate with Engineering and Product leadership to align architecture, tooling, and practices with business goals
• Evaluate complex technical approaches and ensure long-term technical viability of strategic initiatives

Strategic System Management

• Manage complex, interdependent system changes across the entire technology stack
• Coordinate major technical migrations while ensuring system reliability throughout significant changes
• Architect enterprise-wide system transformations and create technical strategies for major organizational changes
• Design approaches for complex technical transitions that maintain operational excellence

Planning & Practices Excellence

• Map SDLC processes and identify opportunities to accelerate secure, scalable, and high-quality software delivery
• Apply Agile/Scrum practices tailored to the organization's size, stage, and complexity
• Establish and evolve effective tracking and reporting to provide accurate operational insights
• Use data and engineering metrics to continuously improve processes and development flow
• Implement organization-wide program management best practices and create scalable review processes for complex programs

Executive Program Management

• Oversee complex, cross-team technical initiatives, mapping architectural dependencies and ensuring aligned, high-quality, timely delivery
• Serve as a trusted partner to Engineering and Product leadership, driving execution, accountab

Requirements