Staff Software Engineer- ServiceNow platform & Hyperscaler at ServiceNow

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, exploring AI's potential impact)
9+ years of overall experience in ServiceNow and Javascript, preferably with 2+ years of experience with Cloud infrastructure technologies like GCP/Azure/AWS
Passion for JavaScript and the Web as a platform, reusability, and componentization
Experience with modern UI frameworks like Angular, React, or Vue
Experience in provisioning, deploying applications or services in Cloud environments and integrating with Cloud infrastructure modules and APIs
Comprehensive understanding of containerization, cloud technologies, and distributed computing paradigms
Familiarity with automated testing frameworks (e.g., Cypress, Jest, Selenium, TestNg) and integrating tests into CI/CD pipelines
Understanding of software quality principles including reliability, observability, and production readiness
Ability to troubleshoot complex systems and optimize performance across the stack
Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency
Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
Ability to manage projects with material technical risk at a team level
Excellent problem-solving skills, with a focus on design and building reusable, scalable components
Strong communication skills and ability to collaborate effectively with global teams
Certifications in cloud technologies or AI (plus)
Bachelor’s/Master’s degree in Computer Science or a related field

Responsibilities

Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (e.g., Code Reviews, Unit testing)
Work with product owners to understand detailed requirements and own code from design, implementation, test automation, and delivery of high-quality products to users
Design software that is simple to use, allowing customers to extend and customize functionality to meet their specific needs
Contribute to the design and implementation of new products and features while enhancing the existing product suite
Integrate automated testing into development workflows to ensure consistent quality across releases
Participate in design and code reviews, ensuring best practices in performance, maintainability, and testability
Develop comprehensive test strategies covering functional, regression, integration, and performance aspects
Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team
Be a mentor for colleagues and help promote knowledge-sharing

Skills

ServiceNow

JavaScript

Software Engineering

Code Reviews

Unit Testing

Test Automation

Design Patterns

Integration Testing

Performance Testing

Mentoring

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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