Discord

Staff Software Engineer, Machine Learning

San Francisco, California, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Social Media, Gaming, BiotechnologyIndustries

Staff Software Engineer - Discovery/Engagement ML

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

We’re currently looking to hire a Staff Software Engineer on our Discovery/Engagement ML team. This team applies Machine Learning to unlock impactful and new possibilities that drive user engagement, growth, understanding and personalization. We design and implement end-to-end ML solutions that help users discover and navigate the rich, diverse content across our platform. If this excites you, keep reading!

Position Overview

As a Staff Software Engineer on the Discovery/Engagement ML team, you will play a critical role in shaping the technical direction and implementing advanced machine learning solutions to enhance user engagement and discovery on Discord.

Responsibilities

  • Raise the technical bar for the team by setting architectural direction, tackling systemic challenges, and identifying opportunities for innovation and efficiency.
  • Design, build and scale robust, high-throughput, low latency recommender systems that power product features used by tens of millions of users every day.
  • Build and deploy advanced ML models, leveraging deep learning, reinforcement learning, and optimization to drive engagement and enhance user experience.
  • Collaborate cross-functionally to shape ML-driven product roadmaps, balancing speed of iteration with long-term system complexity and scalability.

Requirements

  • 8+ years of experience in applied Machine Learning, inclusive Ph.D. or Master’s degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field.
  • Deep expertise in mainstream RecSys model architecture (e.g. two-tower, transformer-based model, multi-task learning, wide and deep etc.).
  • Strong proficiency in Python and ML frameworks such as PyTorch, JAX, or TensorFlow.
  • Extensive experience building performant machine learning systems at scale and have driven execution from ideation to production implementation.
  • Strong product intuition and a passion for building ML applications grounded in user feedback and real-world impact.
  • Excellent communication and collaboration skills—able to lead complex, cross-functional technical initiatives and keep stakeholders aligned through clear updates and problem-solving.
  • The ability to thrive in ambiguous environments, and are energized by tackling open-ended, technically challenging problems.

Bonus Points If You Have:

  • Experience with whole-page optimization in marketplace or multi-objective ranking environments.
  • Worked on notification systems or applied reinforcement learning in production settings.
  • Built models for user representation learning or user modeling to power personalization.
  • Deep expertise in distributed training (e.g. PyTorch DDP, Ray Train) and large-scale data processing pipelines (e.g., Spark, Flink).

Location & Compensation

  • This position is US-based and can be remote.
  • If you live in the Bay Area, you are welcome to work from our beautiful SF office.
  • The US base salary range for this full-time position is $272,000 to $306,000 + equity + benefits.
  • Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
  • Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Application Instructions

Please see our Applicant and...

Skills

Machine Learning
Recommender Systems
Deep Learning
Reinforcement Learning
Optimization
Python
PyTorch
JAX
TensorFlow
System Design
Scalability
High-throughput systems
Low-latency systems

Discord

Voice, video, and text communication platform

About Discord

Discord is a communication platform that allows users to connect through voice, video, and text. It serves as a space for friends and communities to gather and share their interests, catering to a wide range of groups such as artists, activists, study groups, and hobbyists. Users can join various communities, known as servers, which host discussions and activities related to their interests. Unlike many other platforms, Discord does not rely on advertising or selling user data; instead, it offers a premium subscription service called Nitro, which provides additional features like enhanced streaming quality and customization options. The goal of Discord is to create a welcoming environment where people can build connections and foster a sense of belonging.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$952.6MTotal Funding
SERIES_HCompany Stage
Consumer Software, Social ImpactIndustries
1,001-5,000Employees

Benefits

Stay healthy - We take care of our team with comprehensive Medical, Dental, and Vision plans.
Parental perks - Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits.
Kick back - Stay refreshed with over 19 paid holidays, use-what-you-need sick days, and four weeks of PTO.
Commute easy - In a non-COVID world, get up to $270 per month for your commuting and parking needs.
The loadout - When we’re back in the office, enjoy daily catered lunches and snacks, a desk fund to make your space yours, and whatever you need for your computer setup, including a headphone allowance.
Wellness on us - Take advantage of a quarterly wellness allowance for your gym membership or other wellness activities. Virtual yoga every week!
Transgender benefits - Discord will reimburse up to $20,000 for any procedure related to transition.
Discord HQ - Our office is located in Potrero Hill, a little neighborhood in San Francisco near awesome coffee and food.
Relocation - Excellent relocation bonuses for new hires moving to San Francisco (once it’s safe to return).

Risks

Discord's revenue growth slowed in 2022, indicating potential market saturation.
Integrating Gas may alienate existing users if not managed carefully.
Decentralized platforms like SINOVATE pose a competitive threat to Discord's model.

Differentiation

Discord offers a unique ad-free communication platform with a premium subscription model.
It supports diverse communities, from gamers to artists, enhancing its user base diversity.
Discord's acquisition of Gas expands its reach to a younger, teen-focused audience.

Upsides

Discord's revenue grew 44% in 2022, showcasing resilience in a challenging market.
Integration with AI moderation tools can enhance user experience and safety.
Collaborations with educational platforms position Discord as a key remote learning tool.

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