Staff Software Engineer - AI/ML, GenAI at Zoom

San Jose, California, United States

Zoom Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • 8+ years of experience in software engineering, with at least 2 years leading complex AI/ML or GenAI-driven applications
  • Experience building full-stack applications and RESTful APIs using cloud-native technologies (AWS/GCP/Azure, Docker, Kubernetes)
  • Expertise in LLM integration and agentic system design using libraries like LangChain, Haystack, or custom-built frameworks
  • Deep understanding of NLP, embeddings, vector databases, and data retrieval
  • Experience with designing scalable systems for inference, prompt routing, and real-time interactions with large models
  • Experience with prompt engineering, prompt chaining, and evaluation of model performance in production

Responsibilities

  • Architecting, building, and scaling full-stack agentic applications using modern web frameworks, microservices, and cloud-native infrastructure
  • Designing and implementing intelligent agents capable of dynamic decision-making, planning, and multi-step task execution using LLMs
  • Developing and deploying GenAI pipelines with advanced techniques such as RAG, prompt orchestration, tool use, and memory management
  • Leading end-to-end development using technologies like Python, TypeScript, React, Node.js, FastAPI, PostgreSQL, and Redis
  • Integrating and fine-tuning open-source and proprietary AI models
  • Collaborating with cross-functional teams to translate business requirements into scalable, secure, and performant GenAI solutions
  • Staying current with trends in AI agent architectures, LLM applications, and emerging tools

Skills

Python
TypeScript
React
Node.js
FastAPI
PostgreSQL
Redis
LLMs
RAG
GenAI
microservices

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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