Staff Software Engineer-AI Agents at Hatch

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

AI, Customer Service, TechnologyIndustries

Requirements

8+ years of professional software engineering experience, with substantial time in senior or staff-level roles
Deep expertise in one or more backend programming languages; experience with functional programming is a plus
Proven experience designing and scaling distributed systems in a production environment
Solid understanding of relational and non-relational databases (e.g., PostgreSQL, Redis) and data architecture
Proven experience improving system reliability, observability, and performance in production environments
Experience collaborating with DevOps teams on deployment, monitoring, and cloud infrastructure
Excellent collaboration and communication skills
Product-oriented mindset
Experience mentoring engineers and leading technical projects or cross-team initiatives
Must be based in NYC or Austin (no relocation, onsite/hybrid in Soho or remote in Austin)
Not able to sponsor

Responsibilities

Architect and build large-scale, high-performance backend systems that power our AI platform
Partner with product and front-end engineers to design flexible backend systems that support evolving user and business needs
Design scalable, intuitive database schemas and data models that underpin the platform
Apply LLM best practices — including clear prompt design, context management, structured outputs/chaining, and guardrails — to build reliable conversational AI applications
Drive technical strategy and make long-term architectural decisions
Proactively identify opportunities to improve system reliability, observability, and performance
Mentor and coach engineers, fostering technical excellence, ownership, and innovation
Lead cross-team projects and set standards for engineering best practices

Skills

Key technologies and capabilities for this role

Distributed SystemsBackend SystemsDatabase SchemasData ModelsLLMPrompt DesignContext ManagementStructured OutputsChainingGuardrailsObservabilitySystems Design

Questions & Answers

Common questions about this position

What is the location requirement for this role?

The role is hybrid, requiring candidates to be based in NYC or Austin, with onsite/hybrid in SoHo for NYC and remote in Austin. No relocation or visa sponsorship is available.

What experience level is required for this Staff Software Engineer position?

Candidates need 8+ years of professional software engineering experience, with substantial time in senior or staff-level roles.

What key technical skills are needed for this role?

Required skills include deep expertise in backend programming languages, designing and scaling distributed systems, understanding of relational and non-relational databases like PostgreSQL and Redis, and applying LLM best practices such as prompt design and context management.

What is the company culture like at Hatch?

Hatch offers a fast-paced, high-growth environment in a rapidly scaling startup backed by top investors, where staff engineers push boundaries in AI, lead by example, mentor others, and thrive while fostering technical excellence and innovation.

What makes a strong candidate for this Staff Software Engineer role?

Strong candidates have 8+ years of experience including senior/staff roles, expertise in distributed systems and backend development, LLM application skills, proven reliability improvements, mentoring experience, and a product-oriented mindset with excellent collaboration.

Hatch

Develops technology for improving sleep quality

About Hatch

Hatch focuses on enhancing sleep quality through technology-driven devices suitable for all ages, from newborns to adults. Their main products, Hatch Rest and Hatch Restore, are designed to help families improve their sleep, and they have already assisted over half a million families. Hatch sells its products directly to consumers via its website and offers a subscription service that provides tailored sleep solutions, including personalized routines and exclusive content for better sleep hygiene. What sets Hatch apart from competitors is its emphasis on user-friendly technology that integrates easily into daily life, along with a 60-night money-back guarantee and a one-year warranty, which helps build customer trust. The company's goal is to make sleep easier and more effective for everyone.

Menlo Park, CaliforniaHeadquarters

2014Year Founded

$26.4MTotal Funding

SERIES_BCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Parental Leave

Mental Health Support

Family Planning Benefits

Remote Work Options

Home Office Stipend

Phone/Internet Stipend

Company Equity

Risks

Increased competition in the sleep technology market could erode Hatch's market share.

Consumer privacy concerns may impact Hatch's subscription service.

Supply chain disruptions could delay product launches like Restore 3.

Differentiation

Hatch offers innovative, all-in-one sleep solutions for all age groups.

The company provides a 60-night money-back guarantee and a one-year product warranty.

Hatch's products integrate seamlessly into daily routines with user-friendly technology.

Upsides

Growing interest in sleep technology among millennials and Gen Z boosts Hatch's market.

Hatch's new Restore 3 offers a phone-free, customizable sleep experience.

Rising awareness of sleep's importance for mental health increases demand for Hatch products.

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