Staff Software Engineer at Dovetail

Sydney, New South Wales, Australia

Dovetail Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • Extensive experience building fullstack web applications, including frontend websites and backend services with technologies like TypeScript, React, GraphQL, Node, PostgreSQL on top of cloud vendors like AWS and GCP
  • Experience managing software projects, including owning the delivery of complex features, breaking down requirements, and providing reasonable estimates
  • A passion for innovation and learning, particularly with AI and ML technologies like Sagemaker, Bedrock, and models from Anthropic, Google, and Amazon
  • Pragmatic and flexible approach, comfortable with ambiguity, resourceful in solving problems, and able to adjust to shifting deadlines and project goals
  • Commitment to high quality, delivering top-notch work without compromising standards
  • Excellent, concise communication skills, able to convey thoughts, opinions, and articulate effort vs impact tradeoffs

Responsibilities

  • Join the product engineering team and work closely with engineering manager, tech lead, product manager, designer, and other engineers to evolve the feature set of Dovetail's product
  • Deliver high-quality software design by identifying, defining, designing, and implementing technical solutions for Dovetail’s web product, including both frontend and backend development
  • Mentor and support other engineers through code review, pair programming, design sparring, etc., to optimize the team and support career growth
  • Foster a culture of pragmatism in software development and collaborate on establishing detailed guidelines and standards for product development processes based on industry best practices and experience

Skills

TypeScript
React
GraphQL
Node
PostgreSQL
AWS
GCP

Dovetail

SaaS platform for customer data analysis

About Dovetail

Dovetail offers a platform designed for businesses to analyze and manage customer data effectively. The platform enables users to transcribe, analyze, and identify key themes from customer feedback, which helps businesses understand their customers' needs and challenges. Dovetail also provides a secure storage solution for research data, allowing easy access for stakeholders to make informed decisions. Unlike many competitors, Dovetail emphasizes integration with popular tools like Slack, Atlassian, Notion, and Zapier, enhancing its usability within existing workflows. The company prioritizes security and compliance, holding SOC 2 certification and being prepared for GDPR and HIPAA regulations, which is crucial for businesses dealing with sensitive information. The goal of Dovetail is to empower businesses to gain deeper insights into their customers, ultimately aiding in better decision-making.

Sydney, AustraliaHeadquarters
2017Year Founded
$68.3MTotal Funding
SERIES_ACompany Stage
Enterprise Software, CybersecurityIndustries
51-200Employees

Benefits

Equity for everyone
Annual retreats
Equal parental leave
Flexible work life balance
Development & growth opportunities
Extra paid days off
Medical, dental & vision coverage

Risks

Emerging AI-driven platforms increase competition for Dovetail.
New global data privacy regulations may require costly compliance measures.
Economic downturns could reduce enterprise IT budgets, affecting subscriptions.

Differentiation

Dovetail is the only AI-first insights hub for centralized customer feedback.
The platform integrates with tools like Slack, Atlassian, and Notion for seamless insights.
Dovetail offers SOC 2 certification, ensuring high data security and compliance.

Upsides

Dovetail raised $63M in Series A, valuing it over $700M.
Growing demand for AI-driven insights boosts Dovetail's market potential.
Advancements in NLP enhance Dovetail's customer feedback analysis capabilities.

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