Staff Software Developer

About Vidyard

Vidyard is the leading provider of AI-powered video messaging, video hosting, sales prospecting, and buyer engagement solutions for modern revenue teams. Trusted by over 100,000 companies, Vidyard empowers go-to-market teams to connect with buyers in more personal, impactful ways at scale. From prospecting to post-sale, Vidyard helps businesses accelerate deal cycles, increase close rates, and humanize digital communication. With best-in-class AI-generated video tools, real-time engagement analytics, and AI-powered video workflows, Vidyard is redefining how companies grow revenue through video.

About the Role

Vidyard is looking for a Staff Software Developer to join our Development team. Reporting to the Manager, Software Development, you’ll work with a cross-functional team of developers, designers, and product managers to solve customer problems and deliver amazing software.

This role is open to candidates located in Canada.

About the Team

This Staff Software Developer role will support our Nova team, which is focused on new, experimental products within the Vidyard product portfolio, targeting uncharted territory beyond Vidyard’s core product scope. On this team, you’ll have the opportunity to work on projects with high usage of third-party AI systems, such as Heygen AI video avatars, while actively scouting for emerging tools and technologies that give us a competitive edge.

What You’ll Work On

• Designing, building, and scaling distributed systems
• Leading architecture design and documentation for upcoming projects
• Designing and architecting core services, developing internal tools, and maintaining repositories
• Contributing code, reviewing and testing code, and ensuring security standards are at the forefront of development
• Pushing large technical initiatives forward and thinking strategically about our platform
• Mentoring and knowledge sharing across all levels of development
• Collaborating with a cross-functional team to solve customer problems and deliver outstanding software
• Building observability and resilience around third-party integrations
• Setting up automated testing (unit, integration, e2e)
• Managing authentication, authorization, and security within distributed systems
• Delivering software iteratively, running experiments, and updating designs/deliverables based on results
• Implementing monitoring/alerting and using feedback loops to understand system performance
• Mastering large areas of the relevant codebase to provide technical leadership
• Learning and applying new technologies to drive both developers and our platform forward

What We’re Looking For

• ~ 10+ years of experience building scalable web products
• Strong software engineering background with a focus on distributed systems
• High tolerance for ambiguity and comfort taking action as a path to discovery
• Excellent communication and collaboration skills—capable of navigating discussions around risks and trade-offs
• Commitment to improving quality, reliability, and performance standards
• Lean thinking and an experimental, metrics-driven mindset
• Eagerness to share knowledge among senior developers and mentor developers at all levels
• Strong problem decomposition skills with an understanding of trade-offs in delivering impactful solutions
• Ability to influence without authority
• Confidence holding and sharing technical knowledge and opinions openly, while maintaining space for the opinions of others, and a willingness to compromise

Our Tech Stack

• Node.js
• Vue or React
• TypeScript
• GraphQL
• Redis
• Message queue & broker systems (e.g., BullMQ)
• MySQL
• S3
• Ruby on Rails
• Python
• GitHub
• Integrating AI Models (e.g., ChatGPT)

Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our product.