Staff Service Recruitment Associate, Home Warranty at Assurant

San Jose, California, United States

Assurant Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Home Warranty, Service IndustriesIndustries

Requirements

  • 1 year experience in the Service Industries, to include: major appliances, consumer electronics, HVAC, plumbing, or electrical
  • High School Diploma, GED, or higher
  • 1+ years’ experience with Microsoft Office with strong Excel skills
  • Strong multitasking skills, with the ability to manage multiple tasks, systems, and web pages all in a single session
  • Elevated verbal and written communication skills to create and maintain exceptional relationships with service providers
  • Ability to work independently and collaboratively within a team
  • Excellent verbal and written communication skills
  • Advanced analytical and organizational skills
  • Advanced experience with Microsoft based programs and computer products
  • Commitment to maintaining confidentiality and professionalism in all interactions
  • Flexibility to adapt to changing priorities and business needs

Responsibilities

  • Lead the recruitment and onboarding efforts for all new ISPs
  • Directly responsible for closing gaps in our network to reduce Locating and Buyouts
  • Set up and maintain service provider profiles as it relates to Assurant systems
  • Utilize Excel, reports provided, and other tools to manage and analyze data, and track recruitment metrics
  • Support the RSM (Regional Service Manager) with daily tasks and responsibilities
  • Support RSM with sending/receiving ISP agreements and rate adjustments
  • Maintain notes in databases/spreadsheets
  • Actively participates in team meetings and best practice sharing
  • Assist with service locating in their assigned region

Skills

Excel
Microsoft Office
Data Analysis
Recruitment
Onboarding
Communication
Multitasking
Contract Management

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

Land your dream remote job 3x faster with AI