Staff Product Researcher at Coursera

United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Education, TechnologyIndustries

Requirements

Basic Qualifications:
7+ years of experience leading user research projects with demonstrated impact
Mastery of a wide range of qualitative and quantitative UX Research methods, with a strong research portfolio demonstrating past work experience and deliverables
Experience conducting product research on complex, cross-system experiences that span both off-platform and on-platform environments
Preferred Qualifications:
Experience with B2B and SaaS products, especially in solving [incomplete in description]

Responsibilities

Design and conduct user research across all stages of the product development cycle deploying a wide variety of qualitative and quantitative methods
Deliver actionable and compelling insights into user needs and product performance to guide product decisions, tactical and strategic
Formulate a research agenda across vast and complex product space, connecting research to business goals, such as activation, adoption, and retention, ensuring insights lead to a clear and measurable impact
Partner with design, product management and engineering to tackle the most strategic research questions and ensure insights lead to tangible product action
Collaborate closely with data science to connect qualitative insights with behavioral data to tell a fuller story
Mentor researchers on their craft, raising the bar for research quality and outcomes

Skills

Key technologies and capabilities for this role

Product ResearchUser ResearchDesign ResearchAI-driven DiscoveryLearner ExperienceEnterprise SolutionsUpskillingMetrics Analysis

Questions & Answers

Common questions about this position

Is this role remote-friendly?

Yes, Coursera is a globally distributed team that lets you choose the best way you work, whether from home, a Coursera hub, or a co-working space near you, with virtual hiring and onboarding.

What is the salary for the Staff Product Researcher position?

This information is not specified in the job description.

What skills are required for this Staff Product Researcher role?

The role requires expertise in designing and conducting user research across the product development cycle using qualitative and quantitative methods, delivering actionable insights to guide product decisions, and formulating research agendas in complex product spaces.

What is the company culture like at Coursera?

Coursera seeks inventors, innovators, and lifelong learners who are customer-first builders that move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.

What makes a strong candidate for this Staff Product Researcher role?

Strong candidates are those who can lead research driving product strategy, partner with Product, Design, Engineering, and Data Science teams, and ensure products are intuitive and grounded in user needs, thriving in a fast-paced, innovative environment.

Coursera

Online platform for courses and degrees

About Coursera

Coursera is an online learning platform that provides a variety of courses, professional certificates, and degree programs. It allows users to access educational content from top universities and companies, catering to individuals who want to learn new skills or change careers, as well as businesses that need to train their employees. Users can take free courses or enroll in paid programs for professional certificates and degrees, which are important for the company's revenue. Coursera also offers a corporate training solution called Coursera for Business. The platform has a strong focus on in-demand skills, particularly in Artificial Intelligence, and offers flexible learning options, including the ability to start a degree program before officially enrolling. The goal of Coursera is to help users achieve their personal and professional aspirations through accessible and high-quality education.

Mountain View, CaliforniaHeadquarters

2012Year Founded

$431MTotal Funding

IPOCompany Stage

AI & Machine Learning, EducationIndustries

5,001-10,000Employees

Benefits

Lifelong learning - Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform.

Health and wellness - We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services.

Parental leave - Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life.

Make-a-thon - We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work.

Time away - Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls.

Remote work - Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two.

Equity - Employees earn company stock, so you can own what we build together and share in our success.

Risks

Increased competition from platforms like Seekho threatens Coursera's market share.

Rapid advancements in quantum computing could disrupt traditional e-learning platforms.

Dependency on Adobe's tools may limit Coursera's flexibility in course offerings.

Differentiation

Coursera partners with 140 top universities, offering exclusive high-quality educational content.

It provides flexible learning solutions, allowing learners to start degree programs before enrolling.

Coursera's collaboration with Adobe enhances its AI course offerings, setting it apart.

Upsides

Coursera's partnership with Oxford's Saïd Business School boosts its global reputation.

Investment from Franklin Resources indicates strong confidence in Coursera's growth potential.

Coursera is named top provider of Google Professional Certificates, enhancing its market appeal.

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