Staff Product Manager, In-Vehicle OTA CX at General Motors

Warren, Michigan, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, TechnologyIndustries

Requirements

Bachelor’s degree in Engineering, Computer Science, or a related technical field (or equivalent experience)
7+ years of product management experience
Proven ability to define product strategy and drive cross-functional execution
Strong analytical and communication skills; adept at influencing technical and business stakeholders
Exceptional relationship-building and stakeholder management skills
Experience working with executive leadership and functional teams to drive innovation and adoption

Responsibilities

Own the end-to-end product lifecycle for OTA update UI and install flows within the vehicle infotainment system
Define product vision, strategy, and roadmap for update-related experiences, balancing user needs, technical constraints, and business goals
Lead cross-functional teams to deliver intuitive, safe, and reliable update experiences—from update notifications and scheduling to installation and post-update feedback
Partner with UX/UI designers to craft elegant, brand-consistent interfaces that minimize driver distraction and maximize clarity
Collaborate with platform and embedded software teams to ensure update mechanisms are performant, secure, and scalable
Analyze user behavior, feedback, and telemetry to continuously improve the update experience
Serve as the internal expert on OTA update UX, advocating for user-centric design and operational excellence
Ensure compliance with safety, regulatory, and privacy standards across all update-related touchpoints

Skills

Product Management

OTA Updates

UX Design

UI Design

Infotainment Systems

Cross-functional Collaboration

Product Roadmap

User Research

Embedded Software

Telemetry Analysis

Regulatory Compliance

Privacy Standards

General Motors

Designs, manufactures, and sells vehicles

About General Motors

General Motors designs, manufactures, and sells vehicles and vehicle parts, catering to individual consumers, businesses, and government entities. The company operates in both traditional internal combustion engine vehicles and the growing electric vehicle (EV) market, generating revenue through vehicle sales and financing services. GM stands out from competitors with its commitment to community service, sustainability, and diversity, as evidenced by a majority female Board of Directors. The company's goal is to balance traditional automotive manufacturing with technological advancements in electric and autonomous vehicles.

Detroit, MichiganHeadquarters

1908Year Founded

$486.7MTotal Funding

IPOCompany Stage

Automotive & Transportation, Financial ServicesIndustries

10,001+Employees

Benefits

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

401(k) Retirement Plan

Tuition Reimbursement

Student Loan Assistance

Flexible Work Hours

Discount on GM vehicles

Risks

Shutting down Cruise Robotaxi may affect investor confidence in GM's AV strategy.

Chevrolet Equinox EV recall could harm GM's safety reputation.

Leadership transition in design may disrupt continuity and brand identity.

Differentiation

GM's Dynamic Fuel Management system enhances fuel efficiency in traditional vehicles.

GM leads in board diversity with 55% women directors.

GM's pivot to personal autonomous vehicles aligns with consumer trends.

Upsides

Partnership with Nvidia boosts GM's autonomous vehicle technology capabilities.

Collaboration with ChargePoint expands EV charging infrastructure, enhancing consumer appeal.

Bryan Nesbitt's appointment as design head may bring innovation to GM's vehicle design.

Land your dream remote job 3x faster with AI

Try Jobo Free