Staff Product Designer - Insomnia at Kong

North America

Kong Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • 6+ years of related experience
  • Demonstrated expertise in all phases of design (via portfolio), including leading a collaborative design process from definition to delivery, conducting user research, making data-informed design decisions, and positively impacting customers and improving business metrics
  • Strong communication and storytelling skills (written and verbal)
  • Experience using and contributing to a shared design system and team processes
  • Ability to craft aesthetically-pleasing and pixel-perfect final UI
  • Familiarity with using or designing developer experiences

Responsibilities

  • Design experiences that our customers need and love
  • Lead complex projects from early concepting to final UI design, while upholding our design standards and design system
  • Apply systems thinking by looking beyond your product area for opportunities to improve overall cohesion and usability
  • Champion customers by understanding their jobs-to-be-done and infusing this understanding into your work and that of others
  • Identify and make a compelling case for improving existing areas of our product to better meet customer needs
  • Drive alignment by soliciting diverse perspectives early and often
  • Communicate context, including customer data, business impact, trade-offs, and rationale, to generate alignment and make forward progress
  • Demonstrate ownership by proactively educating people outside the design team on the best way to work together
  • Be clear about your priorities and level of urgency
  • Keep people informed about your progress, risks, and changes to timelines
  • Take initiative to improve our team and its practices
  • Level others up by role modeling best practices and mentoring junior members of the design team

Skills

Key technologies and capabilities for this role

User ResearchDesign SystemsUI DesignPixel-Perfect UICommunicationStorytellingSystems ThinkingCollaborative DesignData-Informed DesignDeveloper Experiences

Questions & Answers

Common questions about this position

Is this position remote, and where is it available?

Yes, this is a remote position available in the US and Canada.

What is the salary for the Staff Product Designer role?

Compensation varies depending on location and experience.

What experience and skills are required for this role?

Candidates need 6+ years of related experience, strong communication and storytelling skills, experience using and contributing to a shared design system, and the ability to craft aesthetically-pleasing and pixel-perfect UI. A portfolio demonstrating expertise in leading collaborative design processes, user research, data-informed decisions, and improving business metrics is required.

What is the team structure like at Kong?

Kong features a small team where you collaborate closely with product managers, engineers, and other stakeholders, providing the opportunity to make a significant impact on the end-to-end product experience.

What makes a strong application for this Staff Product Designer position?

A strong candidate will have 6+ years of experience and a portfolio showcasing leadership in collaborative design from definition to delivery, user research, data-informed decisions, and positive impacts on customers and business metrics, along with familiarity designing developer experiences.

Kong

API management and connectivity solutions provider

About Kong

Kong focuses on API management and connectivity, providing tools that help businesses manage, secure, and optimize their APIs for software communication. Its main product, Kong Gateway, is a fast API gateway that can handle up to 50,000 transactions per second, while Kong Konnect offers a SaaS platform for API management and Kong Mesh manages microservices. Kong stands out by combining open-source technology with enterprise solutions, allowing free access to core features and offering premium services for businesses. The company's goal is to enhance developer productivity, security, and performance for a diverse range of clients in a rapidly growing market.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$334.7MTotal Funding
SERIES_ECompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Weekly Donut Chats
Home Office Stipend
Flexible Time Off & Dedicated Unplug Days
Virtual Events

Risks

AI-enhanced security threats pose significant risks to API security.
Low adoption of zero-trust architecture leaves APIs vulnerable to breaches.
Intensifying competition in AI API platforms may draw customers away from Kong.

Differentiation

Kong's API Gateway supports 50,000 transactions per second, ensuring high performance.
Kong offers a unique combination of open-source and enterprise-grade API solutions.
Kong Insomnia is the fastest-growing platform for building, testing, and debugging APIs.

Upsides

Kong raised $175M to enhance AI connectivity and expand its solutions.
Kong Insomnia surpassed 1 million users, indicating strong demand for its tools.
Kong's Premium Technology Partner Program fosters innovation and collaboration.

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