Staff PMO Business Analyst at PlayStation Global

San Mateo, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, EntertainmentIndustries

Requirements

At least 12 years’ of experience in business analysis within digital commerce or related fields
Proven ability to lead global workshops, manage multiple projects, and deliver measurable outcomes
Strong expertise in data-led decision making, experimentation, and analytics
Experience integrating AI/ML and automation into business solutions
Skilled communicator who can simplify sophisticated topics for diverse audiences
Comfortable working across regions, time zones, and cultures, with flexibility for international travel and varied working hours
Resilient and adaptable in ambiguous, fast-moving environments

Responsibilities

Lead high-profile global projects, applying structured business analysis to deliver impactful solutions
Partner with product, engineering, data science, and business teams to define requirements, align outcomes, and ensure delivery
Apply data science, AI/ML, automation, and experimentation to drive personalization, subscription growth, and operational improvements
Mentor analysts, champion responsible data practices, and encourage continuous learning across teams
Influence senior leaders with clear, data-informed recommendations that balance short-term needs with long-term strategies
Promote innovation and efficiency in areas such as payments, supply chain, finance systems, and emerging digital commerce

Skills

Key technologies and capabilities for this role

Business AnalysisData ScienceAI/MLAutomationExperimentationProject ManagementDigital CommercePersonalization

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is based in San Mateo, CA and operates on a hybrid schedule.

What experience level is required for this position?

At least 12 years of experience in business analysis within digital commerce or related fields is required.

What key skills are needed for this Staff PMO Business Analyst role?

Candidates need strong expertise in data-led decision making, experimentation, and analytics, plus experience integrating AI/ML and automation into business solutions, along with proven ability to lead global workshops and manage multiple projects.

What is the company culture like at PlayStation?

PlayStation strives to create an inclusive environment that empowers employees, embraces diversity, and welcomes those passionate about innovation, technology, and play.

What makes a strong candidate for this role?

A strong candidate has 12+ years in digital commerce business analysis, expertise in data, AI/ML, automation, and experimentation, and is a skilled communicator comfortable with global teams, international travel, and influencing senior leaders.

PlayStation Global

Designs and markets gaming consoles and accessories

About PlayStation Global

Working at PlayStation offers the opportunity to be part of a leading company in the gaming industry, renowned for its cutting-edge technology like haptic feedback and 4K HDR visuals. Employees are immersed in a culture of innovation and excellence that pushes the boundaries of gaming and entertainment. Contributing to a globally recognized brand that consistently delivers high-quality, immersive gaming experiences, ensures a dynamic and fulfilling work environment.

Foster City, CaliforniaHeadquarters

1994Year Founded

M_AND_ACompany Stage

Consumer Software, Entertainment, GamingIndustries

1,001-5,000Employees

Benefits

Health and wellness: Medical (PPO, HDHP, and HMO), dental, vision, disability, employee assistance program, flexible spending accounts, health savings account, student loan repayment assistance, education reimbursement program, wellness reimbursement, identity theft protection, basic and voluntary life and AD&D insurance, business travel accident insurance, 4.5% 401(k) match, commuter program, additional voluntary programs (group legal, pet insurance, auto and home insruance), onsite flu shots and biometric screenings

Family and time off: 12 paid holidays, generous PTO, paid parental leave, adoption assistance program, 529 college savings plan match, back-up child care, parental and elder care coaching

Perks: Sony product discounts, passport perks program, monthly $10 Playstation Network voucher, employee referral bonus, game launch events

Risks

Increased competition from cloud gaming services may impact PlayStation's market share.

Semiconductor shortages could affect PlayStation 5 sales and customer satisfaction.

Cybersecurity threats pose risks to PlayStation Network's stability and user trust.

Differentiation

PlayStation Network offers a comprehensive suite of gaming and media services.

The platform supports a wide range of PlayStation consoles and devices.

PlayStation's integration with PSVR enhances its virtual reality gaming experience.

Upsides

PlayStation's acquisition of Haven Studios could boost exclusive game offerings.

The rise of cross-platform play can increase user engagement on PlayStation Network.

Growing VR market aligns with PlayStation's investment in PSVR technology.

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