Staff Front End Engineer
Medely$175,000 - $200,000/year
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries
Requirements
- 8+ years of professional software development experience with deep expertise in front-end architecture and platform engineering
- Proven experience building tools, frameworks, or large-scale platforms for developers that have been adopted across an organisation
- Mastery of modern JavaScript/TypeScript and React, with a deep understanding of their underlying principles
- A proven track record of leading critical, cross-organisational technical initiatives and taking ownership
Responsibilities
- Architect and lead the development of highly complex, large-scale front-end systems, frameworks, and patterns for the entire organisation
- Drive the organisation's front-end technical vision and strategy, ensuring alignment with long-term business goals
- Take ultimate ownership of the front-end development experience, driving disruptive innovation in our tooling, testing strategies, and deployment pipelines
- Identify and solve the most ambiguous and complex technical problems across the engineering group, developing comprehensive risk management strategies for our most critical initiatives
- Act as a key leader for Prism, our design system, by setting its architectural direction and driving the organisational change required for its evolution and adoption
- Serve as a top-level technical authority and thought leader, mentoring senior engineers and technical leaders across the organisation to raise the bar for technical excellence
- Confidently lead strategic technical discussions, driving alignment and buy-in across the entire organisation and with executive stakeholders
- Contribute at all levels to the day-to-day delivery of projects and maintenance work
Skills
JavaScript
TypeScript
React
Electron
Chromatic
Jenkins
GitHub Actions
Webpack
Vite
Nx
AWS
Kubernetes
Terraform
Ansible
Glia
Digital customer service solutions for banks
About Glia
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.
New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees
Benefits
Stock Options
Professional Development Budget
Risks
Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.
Differentiation
Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.
Upsides
Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.
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