Job Description

Position Overview

• Location Type: Onsite, Remote (South Korea)
• Employment Type: International PEO
• Salary: $155,000 - $235,000 per year

Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent, autonomous systems. They offer products like Hivemind Enterprise (EdgeOS, Pilot, Commander, and Forge), V-BAT, and Sentient Vision Systems. With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology supports U.S. and allied operations worldwide.

For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, and Instagram.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• 7+ years of industry experience OR 6+ years of experience plus a master’s degree.
• Ability to travel and stay deployed at customer sites across South Korea.
• Ability to travel to USA for up to 3 months at a time for training.
• 3+ years of experience in an integration/applications engineering role.
• 2+ years of experience working in a startup environment.
• Strong technical background in software engineering.
• Strong proficiency in writing modern C++ code.
• Intermediate proficiency in writing Python code.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Fluency in written and spoken English.

Responsibilities

• Become an expert user of the Hivemind enterprise software stack.
• Provide technical support and training to customers.
• Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
• Assist the sales team in pre-sales activities (e.g., demos).
• Assist in post-sales deployment and integration of Shield AI enterprise software products.
• Develop and maintain technical documentation and training materials.
• Troubleshoot and resolve technical issues.
• Help customers debug software/API integration issues.
• Collaborate with the engineering team to address customer feedback and improve products.
• Stay at customer sites for extended periods of time.

Preferred Qualifications

• Experience in the defense aviation or robotics industry.
• Experience building and running a small enterprise software applications/solutions engineering team.