8+ years of technical experience in the same or similar role supporting large-scale and high-load cloud-based production systems
Experience in the development and support of public cloud infrastructure
Hands-on experience in running HA applications and development of the CI/CD process in Kubernetes
Proven programming skills in Python, Go or similar
Good knowledge of Linux environment, TCP/IP, network routing, DNS
Familiar with SRE principles, DevOps practices, and modern cloud-native landscape
Accuracy, attention to details, ability to follow processes
Good communication skills
(Desired) Experience with Contact Center, VoIP solutions
(Desired) Ability to read and troubleshoot Java code if needed
(Desired) Experience in SQL/NoSQL DBs or attitude to develop skills in this field
Responsibilities
Design, plan and implement a HA and cost-effective cloud infrastructure with an IaC approach
Develop, scale, and maintain automated CI/CD process using the GitOps
Increase service automation to improve maintainability, scalability, and engineering productivity
Plan system capacity and develop tooling for product on-demand scaling
Troubleshoot and resolve software and technical issues, participate in incidents resolution, and perform root cause analysis
Participate in an on-call process
Plan disaster recovery procedures and develop automation for fast and reliable service restoration
Implement security & compliance requirements
Interact with development and architecture teams to improve service observability and performance, eliminate logging and monitoring white spots, suggest architectural and process improvements